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���ϲ����� celebrated the dedication, innovation and service of its staff during Staff Appreciation Day on May 29, honoring individuals and teams whose work exemplifies the university’s mission and values.

“Each of you exemplifies the spirit of ���ϲ����� through your passion, innovation and teamwork–all of which has created an environment for excellence in learning, growth and success,” Melissa Clodfelter, associate vice president for Human Resources and chief human resources officer, shared in her welcoming remarks to hundreds of university staff who had gathered for the celebration inside Schar Center.

The Rev. Kirstin Boswell, ���ϲ�����’s chaplain and dean of multifaith engagement and an assistant professor of religious studies, followed with the invocation, where she encouraged staff to recognize and celebrate those who were honored during the ceremony, as well as those whose contributions often go unseen.

“May we recognize the dignity in every role and the value in every contribution,” Boswell said. “And may all of us leave this gathering renewed in purpose, strengthened by community and grateful for the opportunity to contribute our gifts to something larger than ourselves.”

President Connie Ledoux Book provided updates on several university priorities, including progress on the Slattery Center, the university’s new center for health and wellness; the Roberts Academy at ���ϲ����� for children with dyslexia; the merger of ���ϲ����� and Queens University of Charlotte; and the Carnegie Foundation for the Advancement of Teaching classification for community and civic engagement.

Book said Staff Appreciation Day is about sharing thanks with colleagues for helping one another accomplish goals. “I really love the strength of this community,” she reflected. “Today is a day for us to pause and take a day of gratitude for us to say ‘thank you.’”

Retirees

Two retirees elected to have someone speak on their behalf as part of the ceremony. Kelly Elliston retired on December 31 as the executive assistant to the president. In a pre-recorded video, Book thanked Elliston for her friendship, commitment, excellence and partnership.

Now retired, Elliston shared that she appreciates drinking coffee on the porch to the sounds of birds singing. She recalled Elizabeth Bowman’s acceptance speech after winning the 2025 professional hourly staff member of the year award, where Bowen described ���ϲ����� as a ship with captains, wheels, nuts and bolts. “I’ve been one of those nuts for a really long time!” Elliston said to friendly laughter from the audience.

Julie Myers, assistant for information technology, was recognized in a prepared video by her supervisor, Pat Donohue, deputy CIO. Donohue said Myers played a key role in budgeting, personnel management, business efficiency, bringing structural, accountability and cost awareness and was so meticulous that she would have backup plans for plans. Myers thanked several staff members in the audience for their time worked together.

Myers encouraged the audience to continue to look forward and not back as they take on new challenges. “That is why the windshield is bigger than the rearview mirror,” she shared.

Read the stories of 2025-26 ���ϲ����� retirees in the Today at ���ϲ����� story.

Phoenix Awards

Four Phoenix Awards are presented each year to recognize outstanding innovation, collaboration and dedication to the university’s mission. Janet Williams, vice president for finance and administration and chief financial officer, announced the award winners.

Phoenix Innovation Award

Terrance Copling was named the 2026 Phoenix Innovation Award winner. The Phoenix Innovation Award is presented to a member of the ���ϲ����� staff who has displayed innovation by creating, designing, improving or implementing a new idea or program that benefits the university or the community.

In his role as senior ERP application developer, Copling was recognized for designing a solution to allow ���ϲ����� Benefits Hub, powered by PlanSource, to communicate directly with Colleague, a feat that was previously thought not possible. Copling’s innovation has eliminated manual data entry, which reduces errors, improves processing time and creates a smoother and more efficient experience for ���ϲ����� employees.

Copling was described as someone who consistently demonstrates an ability to translate complex challenges into thoughtful and effective solutions – which he approaches with humility, patience and a palpable desire to help others succeed.

One nominator said about Copling, “He is the person colleagues turn to when a challenge seems unsolvable because time and again, he proves that with enough creativity and persistence, nothing is out of reach.”

When accepting the award, Copling shared his gratitude for the team effort, within his team other partners on campus. “I couldn’t do this with you,” he shared.

Phoenix Rising Award

Andrew Moffa was named the 2026 Phoenix Rising Award winner. The award is presented to one newer member of ���ϲ�����’s staff who has consistently displayed excellence in pursuit of ���ϲ�����’s mission with an engaged mind in inspired leadership and global citizenship.

Moffa is the assistant director of the Kernodle Center for Civic Life. He was described as the “mentor people dream of having” and someone who “creates an environment where students feel valued and empowered” in several roles he plays, including advising students in ���ϲ����� 101, mentoring members of the ���ϲ����� Votes! Team and supporting students who work in the office.

One nominator shared that Moffa “embodies the essence of allyship: showing up consistently, listening deeply and helping students bring their goals and ideas to life.” Students said he is “an amazing support to any student he comes across” and “an open space for us.”

Moffa expressed gratitude towards the Kernodle Center and the Division of Student Life, as well the students he works with. “It comes back to the students that we work with,” he shared. “That’s why I’m here, that’s why I love showing up to work – it wouldn’t be the same without them.”

Phoenix Collaboration Award

The 2026 Phoenix Collaboration Award was presented to ���ϲ����� Guided Reflection on Work Student Employment Mentoring Implementation Work Group, led by Alison Doherty, Jo-Rae Jennings, Emily Krechel, Noah Orr and Kameryn Taylor. ���ϲ�����GROW is a framework designed to help students connect what they’re learning in the classroom with the skills they are developing in their campus jobs. Through brief conversations with their supervisors, students reflect on how their work supports their academic, professional and personal growth.

The award is presented to an ���ϲ����� staff team or group that has fostered cooperation, collaboration and open communication across two or more departments/offices/centers on campus.

A nominator said about the group, “The team modeled the very competencies it seeks to cultivate in students: communication, teamwork, leadership, professionalism and adaptive thinking.”

���ϲ�����GROW was designed to be the fabric of supervision and student employment university-wide. Due to the collaborative efforts, supervisors now have clearer expectations, stronger training and accessible tools to facilitate intentional developmental conversations, and student employees are more likely to recognize transferable skills, articulate growth and connect work to academics and future careers.

Emily Krechel, director of new student programs, addressed the audience with ���ϲ�����GROW members standing near the podium. As chair of the workgroup, she described the team as “the most productive, efficient and collaborative people she has ever had the privilege of working with.”

Phoenix Community Engagement Award

Tammy Hill, student health insurance and immunization compliance project manager, was named the 2026 Phoenix Community Engagement Award winner. The award recognizes a member of the ���ϲ����� staff who has demonstrated exemplary service to the university, local or global community through their engagement in volunteer organizations.

Hill is a leader within the Occaneechi Band of the Saponi Nation and was described as someone who tirelessly contributes her time, expertise and energy to support cultural preservation, community engagement and organizational leadership.

Hill is profoundly dedicated to the preservation, protection and promotion of her tribal community’s history, culture and traditions. When she was 55, she pursued a degree in American history to deepen her understanding of Western expansion and the many successes of other tribes in the United States. She has served the OBSN as newsletter editor, a member of the Scholarship Committee and Tribal Secretary on the Tribal Council, and she is self-taught in the skills needed for her current role managing the tribal website, web store and trading post.

One nominator stated, “Whether supporting her tribal community, fostering cultural awareness or strengthening connections within the ���ϲ����� community, she leads with humility, integrity and dedication. She demonstrates that service is not simply something she does — it is who she is.”

Hill has been at ���ϲ����� for more than two decades and leaves an indelible mark on students and colleagues alike who fondly reflect on her guidance, warmth and genuine care. She was not present at the ceremony and Jana Lynn Patterson, associate vice president for Student Life/dean of Student Health & Well-Being/assistant professor, accepted on her behalf.

Blanche Garrison Memorial Award

Drema Holder was named the 2026 Blanche Garrison Memorial Award recipient. The award was established in memory of the late Blanche Garrison, an ���ϲ����� Medallion awardee, who served the university with distinction as a staff member at Maynard House. This award was created through the generosity of President Emeritus Leo Lambert and Laurie Lambert and recognizes a staff member who has contributed significantly to shaping the student experience at ���ϲ����� through their everyday commitments and actions to support, encourage and mentor ���ϲ����� students.

Holder is the Moseley Center program assistant and was described as the epitome of graciousness and customer service, someone whose authentic kindheartedness, commitment and enthusiasm are vital to keeping her area of campus running effectively and making all who pass through its halls feel welcome.

One nominator shared that Holder “continually puts others before herself, uplifting students and advocating for them to receive the recognition they deserve.” Another nominator added, “If Moseley is the heart of campus, then Drema is the heart of Moseley.”

Holder shared that this is her 48th year in higher education and “all my students and all my coworkers have a special place in my heart.”

Staff Member of the Year Awards

Three Staff Member of the Year Awards are presented annually to university non-teaching staff – one for each of the following categories: facilities management, professional hourly staff and administrative staff. ���ϲ����� President Connie Ledoux Book announced the award winners.

Staff Member of the Year – Professional Hourly

Sharon Holmes was honored as the 2026 professional hourly staff member of the year. Holmes is a program assistant in the Office of Alumni Engagement and described as someone who goes above and beyond to facilitate events, manage student workers and make alumni feel welcome.

Nominators shared that Holmes is a “mom away from home” for student workers and a valued source of support and friendship for her colleagues.” Another team member added, whatever the team needs, she will do without question and with the biggest smile you will ever see.”

She was further described as “the welcoming voice on the phone, the smiling face when alumni stop by her office and the helpful hand when students have questions.

Upon receiving the award, Holmes shared that working at ���ϲ����� is meaningful to her because she is from Alamance County. She expressed her appreciation to her team members, saying, “They are truly a pleasure to be around, to work with and to collaborate with. It’s a joy to support them.”

Staff Member of the Year – Administrative

Ross Wade was named the 2026 administrative staff member of the year. He is ���ϲ�����’s interim associate vice president for the Student Professional Development Center.

Wade was recognized for steering his department through a period of critical transition with “remarkable grace transparency and intentionality.” He is described as having thoughtful, future-focused leadership and lauded for restoring a sense of direction and vigor to the team and introduced policies that have substantially improved workflow efficiency.

One nominator stated that “He leads by example — rolling up his sleeves, staying engaged and demonstrating through his own actions what dedication to this work actually looks like.”

Wade expressed the challenges of stepping into a leadership role during a time of transition for SPDC. “I stumble through it every single day with the grace and the help from the SPDC team,” he shared. “Thank you so much for your patience, kindness and ideas.”

Staff Member of the Year – Facilities Management

Carol Pulliam received the facilities management staff member of the year award. She is the custodian for Sato Commons.

Nominators used an array of sentiments to describe why Pulliam is, as they describe, one of the most important members of her building’s team: exceptionally detail-oriented, proud of her work and orderly. “She ensures every facet of the physical space reflects the excellence for which ���ϲ����� is known,” a nominator said.

Pulliam was not only recognized for her immaculate work, but also her willingness to submit FixIt requests and helping students set up research posters.

Another nominator shared that her genuine warmth truly sets her apart. “Her willingness to engage people on the floor in meaningful conversations helps make our floor more connected and caring.”

Addressing her staff peers, she expressed, “thank you, God, and thank you to all the people that made this possible – I love each and every one of you.”