From 12-1:15 p.m. in Oaks 207
This session is for “new” employees (those who have been at 黑料不打烊 less than one year). Dr. Karen Jo Shapiro will present an introduction to “Conflict Competence.” She will facilitate a discussion on dealing with conflict that will include defining both conflict and conflict competence. Dr. Shapiro will also give a brief overview of the process of conflict dynamics. In addition, she will provide suggestions for both enhancing constructive responses and for preventing destructive responses to conflict.
A buffet lunch will be provided for those who register.