黑料不打烊

Expect more-efficient collaborative聽environments, massive online courses, lifelong learning, shifting campuses.

A majority of technology stakeholders polled in a Web-based survey anticipate that higher education in 2020 will be quite different from the way it is today. They said university-level education will adopt new methods of teaching and certification driven by opportunity, economic concerns and student and parent demands.

In the Pew Internet/黑料不打烊 survey, 1,021 Internet experts, researchers, observers and users, 60% agreed with a statement that by 2020 鈥渢here will be mass adoption of teleconferencing and distance learning to leverage expert resources鈥�a transition to 鈥榟ybrid鈥� classes that combine online learning components with less-frequent on-campus, in-person class meetings.鈥� Some 39% agreed with an opposing statement that said, 鈥渋n 2020 higher education will not be much different from the way it is today.鈥�

Among the majority expecting much more dependence upon online components in higher education in the future, many bemoaned it. 鈥淭hey are worried over the adoption of technology-mediated approaches that they fear will lack the personal, face-to-face touch they feel is necessary for effective education,鈥� said聽Lee Rainie, director of the Pew Internet Project. 鈥淢ost noted that economic forces will compel the changes. Yet, a share of this group was excited about the possibility for universities to leverage new online capabilities and peer-to-peer collaborations that they believe would聽 enhance knowledge creation and sharing.鈥�

For instance, survey participant聽Mike Liebhold, senior researcher and distinguished fellow at The Institute for the Future, predicted, 鈥淯nder current and foreseeable economic conditions, traditional classroom instruction will become decreasingly viable financially.鈥澛�Rebecca Bernstein, digital strategist for The State University of New York-Buffalo, observed, 鈥淭he change driver will not be demand or technology. It will be economics and the diminishing pool of applicants.鈥� And聽John McNutt, professor of public policy at the University of Delaware, said, 鈥淔rom an economic standpoint, we cannot continue business as usual. Without online education, only the wealthy will receive an education. The traditional model is too expensive.鈥�

Charlie Firestone, executive director of the Communications and Society program at the Aspen Institute, wrote in his survey response, 鈥淭echnology will allow for more individualized, passion-based learning by the student, greater access to master teaching and more opportunities for students to connect to others鈥攎entors, peers, sources鈥攆or enhanced learning experiences.鈥�

Jeff Jarvis, director of the Tow-Knight Center for Entrepreneurial Journalism at the City University of New York Graduate School of Journalism, wrote, 鈥淭he disruption that has overtaken media will next take on education. It simply does not make sense for thousands of educators around the world to write and deliver the same lectures on, say, capillary action鈥攎ost of them bad. The best can be shared and found. Then, I believe, in-person education becomes more a matter of tutoring鈥� Will there still be universities? Likely, but not certain…鈥�

Bryan Alexander, senior fellow at the National Institute for Technology in Liberal Education, a non-profit organization based in Ripton, Vt., predicted, 鈥淏y 2020 we will see:1)聽A split between teaching and research faculty. Teaching faculty will largely be part-time, ill-paid and expected to do no research. Research professors will teach little (perhaps the occasional grad student) and focus on grant-funded research.聽2)聽Distance learning will be normative. A majority of students have taken at least one online class by age 16. The default for learning is online at this point.听3)聽Number of college campuses will dwindle. Those that survive will emphasize: face-to-face experiences; campus grounds (beauty, history, charm); charismatic teachers; a sense of tradition.鈥�

The rising costs of higher education were seen by many experts surveyed as a driver of change to more reliance upon MOOCs鈥攎assive open online courses such as those offered by Coursera, MITx and Udacity鈥攂y 2020.

鈥淪ome said in many institutions of higher education 鈥榖ricks鈥� will be replaced by 鈥榗licks鈥� as online courses supplant more-expensive campus-based education,鈥� said聽Janna Anderson, director of 黑料不打烊鈥檚 Imagining the Internet Center and a co-author of the study. 鈥淭hey said some universities鈥� influence could be altered as less-expensive options take hold. Those who do not think an online education has as much value worry that it is possible that by 2020 only the rich will be able to afford face-to-face learning and they express concern that low- and middle-income students will have to opt for mass-enrollment courses with automated lessons and tests.鈥�

Many of the survey respondents preferred to remain anonymous in their survey comments. One of them wrote, 鈥淚t will be a cost-containment approach that results in a degraded higher-learning experience for all but the most privileged students.鈥� Another anonymous participant commented, 鈥淭hose from higher socio-economic status groups will continue to have the benefits of 鈥榠n-person鈥� education, furthering the gap between the upper and lower classes. Society will be many decades undoing this experiment.鈥�

Another anonymous respondent predicted: 鈥淭he age of brick-and-mortar dinosaur schools is about to burst鈥攁nother bubble ready to pop. The price is too high; it’s grossly inflated and the return on investment isn’t there. Online learning will be in the ascendant. There will be more international interactions; I believe we will see somewhat of a return to a Socratic model of single sage to self-selecting student group, but instead of the Acropolis, the site will be the Internet, and the students will be from everywhere.鈥�

鈥淵ou come away from these answers with a palpable sense that these respondents believe that universities are facing the same powerful disruption to their business model that the news media and the recording industry faced before them,鈥� noted Pew Internet researcher聽Jan Lauren Boyles. 鈥淔or some, that foreshadows a passage to an uncertain and challenging future. For others, especially technology enthusiasts, the change can鈥檛 come soon enough.鈥�

For example, one anonymous survey participant wrote, 鈥淯niversities are awfully slow to adapt. And why should they? At present they have a lucrative monopoly. In what other industry do you see such runaway price increases? They鈥檒l ride that for as long as they can and only change when on the cusp of irrelevance.鈥�

And聽Alex Halavais, an academic and vice president of the Association of Internet Researchers, wrote: 鈥淭he universities that survive will do so mainly by becoming highly adaptive鈥� The most interesting shifts in post-secondary education may happen outside of universities, or at least on the periphery of traditional universities. There may be universities that remain focused on the traditional lecture and test, but there will be less demand for them.鈥�

This is the eighth report generated out of the results of a Web-based survey fielded in fall 2011. It gathered opinions on eight Internet issues from a select group of experts and the highly engaged Internet public.

(Methodology section is at bottom of page.)

The major findings of the report follow below, on this page.

Experts share hopes and fears for the future of higher education

OVERVIEW:聽For a millennium, universities have been considered the main societal hub for knowledge and learning.聽 And for a millennium, the basic structures of how universities produce and disseminate knowledge and evaluate students have survived intact through the sweeping societal changes created by technology鈥攖he moveable-type printing press, the Industrial Revolution, the telegraph, telephone, radio, television, and computers.

Today, though, the business of higher education seems to some as susceptible to tech disruption as other information-centric industries such as the news media, magazines and journals, encyclopedias, music, motion pictures, and television. The transmission of knowledge need no longer be tethered to a college campus. The technical affordances of cloud-based computing, digital textbooks, mobile connectivity, high-quality streaming video, and 鈥渏ust-in-time鈥� information gathering have pushed vast amounts of knowledge to the 鈥減laceless鈥� Web. This has sparked a robust re-examination of the modern university鈥檚 mission and its role within networked society.

One major driver of the debate about the future of the university centers on its beleaguered business model. Students and parents, stretched by rising tuition costs, are increasingly challenging the affordability of a college degree as well as the diploma鈥檚 ultimate value as an employment credential.

A March 2012 study by the Pew Research Center for the People & the Press found that 60% of American adults viewed universities as having a positive effect on how things are going on the country and 84% of college graduates say that the expense of going to college was a good investment for them.聽 Yet another Pew Research Center survey in 2011 found that 75% of adults say college is too expensive for most Americans to afford.聽 Moreover, 57% said that the higher education system in the U.S. fails to provide students with good value for the money they and their families spend.

This set of circumstances has catalyzed the marketplace. Universities are watching competitors encroach on their traditional mission. The challengers include for-profit universities, non-profit learning organizations such as the Khan Academy, commercial providers of lecture series, online services such as iTunes U, and a host of specialized training centers that provide instruction and credentials for particular trades and professions. All these can easily scale online instruction delivery more quickly than can brick-and-mortar institutions.

Consequently, higher education administrators鈥攕ometimes constrained by budgetary shortfalls and change-resistant academic cultures鈥攁re trying to respond and retool. The Pew Research Center 2011 study found in a survey of college presidents that more than three-fourths (77%) of respondents said their institution offered online course offerings. Half said they believe that聽most聽students at their schools will be enrolled in at least some online classes within the next 10 years.

The debate about the urgency for change and the pace of change on campus was highlighted in recent weeks at the University of Virginia. The school鈥檚 governing body, the Board of Visitors, voted to oust school President Teresa Sullivan, arguing that she was not pursuing change quickly enough. After a faculty, student, and alumni uproar, the Board reversed course and reinstated her. Still, the school announced within a week of her return that it was joining Coursera鈥攁 privately-held, online instructional delivery firm. That meant it would join numerous other elite, research institutions, including Duke University, Johns Hopkins University, Princeton University, Stanford University, the University of Pennsylvania, and others as part of Coursera鈥檚 online consortium. As of mid-2012, Coursera鈥檚 massively open online courses (MOOCs) were provided free to its students鈥攅nabling unfettered, global access for millions to engage with some of the country鈥檚 most prestigious universities. Other start-ups such as MITx, 2tor, and Udacity are attracting similarly staggering, six-figure student enrollments.

Experimentation and innovation are proliferating. Some colleges are delving into hybrid learning environments, which employ online and offline instruction and interaction with professors. Others are channeling efforts into advanced teleconferencing and distance learning platforms鈥攚ith streaming video and asynchronous discussion boards鈥攖o heighten engagement online.

Even as all this change occurs, there are those who argue that the core concept and method of universities will not radically change. They argue that mostly unfulfilled predictions of significant improvement in the effectiveness and wider distribution of education accompany every major new communication technology. In the early days of their evolution radio, television, personal computers鈥攁nd even the telephone鈥攚ere all predicted to be likely to revolutionize formal education. Nevertheless, the standardized knowledge-transmission model is primarily the same today as it was when students started gathering at the University of Bologna in 1088.

Where will we be by 2020?

Imagine where we might be in 2020. The Pew Research Center鈥檚 Internet & American Life Project and 黑料不打烊鈥檚 Imagining the Internet Center asked digital stakeholders to weigh two scenarios for 2020. One posited substantial change and the other projected only modest change in higher education. Some 1,021 experts and stakeholders responded.

39% agreed with a scenario that articulated modest change by the end of the decade:聽

In 2020, higher education will not be much different from the way it is today. While people will be accessing more resources in classrooms through the use of large screens, teleconferencing, and personal wireless smart devices, most universities will mostly require in-person, on-campus attendance of students most of the time at courses featuring a lot of traditional lectures. Most universities’ assessment of learning and their requirements for graduation will be about the same as they are now.

60% agreed with a scenario outlining more change:

By 2020, higher education will be quite different from the way it is today. There will be mass adoption of teleconferencing and distance learning to leverage expert resources. Significant numbers of learning activities will move to individualized, just-in-time learning approaches. There will be a transition to “hybrid” classes that combine online learning components with less-frequent on-campus, in-person class meetings. Most universities’ assessment of learning will take into account more individually-oriented outcomes and capacities that are relevant to subject mastery. Requirements for graduation will be significantly shifted to customized outcomes.

Respondents were asked to select the one statement of the two scenarios above with which they mostly agreed; the question was framed this way in order to encourage survey participants to share spirited and deeply considered written elaborations about the potential future of higher education. While 60% agreed with the statement that education will be transformed between now and the end of the decade, a significant number of the survey participants wrote in the elaboration on their choice that the true outcome will encompass portions of both scenarios. Just 1% of survey takers did not respond.

Here are some of the major themes and arguments they made:

Higher education will vigorously adopt new聽teaching approaches, propelled聽by opportunity and efficiency as well as student and parent demands.

鈥� Several respondents echoed the core argument offered by聽Alex Halavais, associate professor at Quinnipiac University and vice president of the Association of Internet Researchers, who wrote: 鈥淭here will be far more extreme changes institutionally in the next few years, and the universities that survive will do so mainly by becoming highly adaptive鈥�The most interesting shifts in post-secondary education may happen outside of universities, or at least on the periphery of traditional universities. There may be universities that remain focused on the traditional lecture and test, but there will be less demand for them.鈥�

鈥⒙�Charlie Firestone, executive director of the Communications and Society program at the Aspen Institute, wrote:聽 鈥淭he timeline might be a bit rushed, but education鈥攈igher and K-12鈥攈as to change with the technology. The technology will allow for more individualized, passion-based learning by the student, greater access to master teaching, and more opportunities for students to connect to others鈥攎entors, peers, sources鈥攆or enhanced learning experiences.鈥�

鈥⒙�Mike Liebhold, senior researcher and distinguished fellow at The Institute for the Future, predicted that market forces will advance emergent content delivery methods: 鈥淯nder current and foreseeable economic conditions, traditional classroom instruction will become decreasingly viable financially. As high-speed networks become more widely accessible tele-education and hybrid instruction will become more widely employed.鈥�

鈥⒙犅�Jeff Jarvis, director of the Tow-Knight Center for Entrepreneurial Journalism at the City University of New York Graduate School of Journalism, placed the debate in broader historical context: 鈥淲ill there still be universities? Likely, but not certain鈥�[there is] the idea that our current educational system, start to end, is built for an industrial era, churning out students like widgets who are taught to churn out widgets themselves. That is a world where there is one right answer: We spew it from a lectern; we expect it to be spewed back in a test. That kind of education does not produce the innovators who would invent Google. The real need for education in the economy will be re-education. As industries go through disruption and jobs are lost forever, people will need to be retrained for new roles. Our present educational structure is not built for that, but in that I see great entrepreneurial opportunity.鈥�

鈥⒙�P.F. Anderson, emerging technologies librarian at the University of Michigan-Ann Arbor, predicted seismic shifts within the academy, writing, 鈥淭he very concept of what a university is, what academia is, what adult learning is, all of these are changing profoundly. If you think back to the original purposes of universities, what they have been doing recently has pivoted roughly 180 degrees.鈥�

Economic realities will drive technological聽innovation forward聽by 2020, creating less聽uniformity in higher education.

鈥⒙�Donald G. Barnes, visiting professor at Guangxi University in China and former director of the Science Advisory Board at the US Environmental Protection Agency, predicted, 鈥淭he high and growing cost of university education cannot be sustained, particularly in the light of the growing global demand for such education. Therefore, there is already a rush to utilize the new medium of the Internet as a means of delivering higher education experience and products in more economical and efficient modes.鈥�

鈥�聽Tapio Varis, professor emeritus at the University of Tampere and principal research associate with the UN Educational, Scientific, and Cultural Organization, maintained that heightened inequalities may arise based upon instructional delivery formats. 鈥淭he economic reasons will determine much of the destiny of higher education,鈥� he wrote. 鈥淭raditional face-to-face higher education will become a privilege of a few, and there will be demand for global standardization of some fields of education which also will lower the level in many cases.鈥�

鈥⒙�Sean Mead, director of solutions architecture, valuation, and analytics for Mead, Mead & Clark, Interbrand, noted that institutions will stratify based upon their respective concentrations of teaching, research, or service. 鈥淔orced into greater accountability at the same time as Baby Boomer retirements revitalize the faculties, universities will undergo widespread reformation,鈥� he said. 鈥淪ome will refocus professorial metrics from running up publication counts to the profession of teaching and delivering strong educations. Others will engage the community in outreach efforts to make learning more accessible. More universities will follow the MIT and Stanford examples of serving the public with free access to course materials and courses鈥�There will be increasing corporate involvement in universities, including better communication of the knowledge that is developed and housed there. Research will increasingly be driven out from behind the high-premium-pay walls of academic journals and into the open, where scholars and the public can more easily benefit from federally funded and grant-supported research projects.鈥�

鈥淒istance learning鈥� is a divisive issue. It is聽viewed with disdain by many who don鈥檛聽see it as effective; others anticipate great聽advances in knowledge-sharing tools by 2020.

鈥� Online course offerings generally fail to mirror the robust face-to-face interaction that occurs within the physical classroom, warned聽Sam Punnett, president of FAD Research Inc. 鈥淥n-screen learning is appropriate in some instances, particularly as a supplement to the classroom,鈥� he said, 鈥渂ut it will always be inferior in the quality of information exchange and interaction. In 2020 it is my hope that programs that employ instructors who are 鈥榠n the room鈥� will be generally acknowledged to be in a separate tier.鈥�

鈥� On the other hand,聽Peter Pinch, production manager at MIT OpenCourseWare and former director of technology for WGBH, a public media company, predicted renewed innovation in remote learning platforms will mark the university by 2020. 鈥淎s communications technologies improve and we learn how to use them better, the requirement for people to meet face-to-face for effective teaching and learning will diminish,鈥� he predicted. 鈥淪ome institutions will focus on facilitating virtual environments and may lose any physical aspect. Other institutions will focus on the most high-value face-to-face interactions, such as group discussions and labs, and will shed commodity teaching activities like large lectures.鈥�

鈥⒙�Fred Hapgood, technology author and consultant, and writer for Wired, Discover, and other tech and science publications, said, 鈥淭he key challenge of the next five years鈥擨 say 鈥榯he鈥� because of the importance of education for the entire global labor force and the importance of reducing its crushing costs鈥攚ill be developing ways of integrating distance learning with social networking. I am confident this challenge will be met.鈥�

Bricks replaced by clicks? Some say聽universities鈥� influence could be altered as聽new technology options emerge; others say “locatedness” is still vital for an optimal outcome.

鈥� An anonymous survey respondent noted, 鈥淭he age of brick-and-mortar dinosaur schools is about to burst鈥攁nother bubble ready to pop. The price is too high; it’s grossly inflated and the return on investment isn’t there. Online learning will be in the ascendant. There will be more international interactions; I believe we will see somewhat of a return to a Socratic model of single sage to self-selecting student group, but instead of the Acropolis, the site will be the Internet, and the students will be from everywhere.鈥�

鈥� Another anonymous survey participant wrote, 鈥淪everal forces will impact this: the general overall increase in the levels of education globally, the developing world using Web and cell technology to jump over intermediate technologies, the high cost of face-to-face instruction, the improvement of AI as a factor in individualizing education, the passing of the Baby Boomers as educators in the system, the demand for Millennials and beyond for relevant learning models, China will develop a leading learning format, first to educate its population and then expand it to teach the world.鈥�

鈥⒙�Matthew Allen, professor of Internet Studies at Curtin University in Perth, Australia, and past president of the Association of Internet Researchers, visualizes 2020鈥檚 ivory tower through a socio-cultural lens: 鈥淲hile education is being, and has been already, profoundly influenced by technologies, nevertheless it is a deeply social and political institution in our cultures. Universities are not just portals where students access learning, they are places in which people develop as social beings, in some quite specifically institutional ways. Therefore technology will change the way learning occurs and the way it is assessed, and it definitely means there is more blending of learning activities on- and offline, but it will not鈥攆or the majority鈥攃hange the fundamental locatedness of university education.鈥�

鈥� There were also people who said technology should never drive change. An anonymous respondent wrote, 鈥淭echnology is no substitute for traditional education. 鈥榁ir bonus dicendi peritus鈥� or the good man who can speak well will not be brought about by techno-based thinking.鈥�

Frustration and doubt mark the prospect of change within the Academy.

鈥� Numerous respondents bemoaned higher education鈥檚 historically glacial rate of change. An anonymous respondent said, 鈥淔rom the 1960s book聽The Peter Principle, the system exists to perpetuate itself. Regrettably large universities lack the nimbleness to be able to adapt to rapidly changing realities. The system of higher education (as someone who has spent the last 20 years at major universities) is already broken, but instead of changing to make a university education more relevant, we herd students into larger and larger lectures and ask them to regurgitate esoteric facts.鈥�

鈥⒙犅�Hugh F. Cline, adjunct professor of sociology and education at Columbia University, noted, 鈥淗igher education is one of the most resistant social institutions ever created. Many of the innovations you mention are under way in universities around the globe, but it will take a long time before significant numbers of students in colleges and universities will have these advantages.鈥�

鈥�聽Mary Starry, an assistant professor at the College of Pharmacy of the University of Iowa, similarly explained, 鈥淩esearch has provided us much information on how people learn and what approaches to education are best to produce critical-thinking, lifelong-learning graduates. Yet, we continue to describe as 鈥榠nnovative鈥� the different techniques and approaches that we’ve known about for much longer than ten years. Technology now provides new and exciting ways to incorporate these approaches into the classroom, but our education system structure is too mired in historical lecture and 鈥榖rain dump鈥� methodology.鈥�

鈥� An anonymous survey participant wrote, 鈥淭he 鈥榰niversity鈥� has not changed substantially since its founding in about 800 AD or so. Other than adding books, electricity, and women, it is still primarily an older person 鈥榣ecturing鈥� to a set of younger ones鈥�There will be both a large number of largely traditional universities and an ever-expanding range of alternatives in both technology and organizational form.鈥�

鈥� Another anonymous respondent complained, 鈥淯niversities are awfully slow to adapt. And why should they? At present they have a lucrative monopoly. In what other industry do you see such runaway price increases? They鈥檒l ride that for as long as they can and only change when on the cusp of irrelevance.鈥�

Change is happening incrementally,聽but these adjustments聽will not be universal in most institutions by 2020.

鈥�聽Jonathan Grudin, principal researcher at Microsoft, observed, 鈥淚nstitutional inertia should not be underestimated, so whether 2020 will see 鈥榤ass adoption鈥� of the features described above could depend on how one defines 鈥榤ass.鈥� But it has, of course, already started to happen.鈥�

鈥� Many survey respondents, including聽Mark J. Franklin, director of computing services and software engineering for the Thayer School of Engineering at Dartmouth College, do not anticipate massive upheaval in the academy by 2020. 鈥淢y gut reaction is that in 2020 higher education is entrenched in its current format,鈥� he predicted. 鈥淚 believe teachers and textbook companies will resist鈥攁nd even now are resisting鈥攎odern technology that could be helping students. When I see iPads and Kindles in every student’s backpack instead of fifty pounds worth of textbooks, I’ll know there has been a change. When I see every campus completely and speedily wired鈥攐r providing wireless鈥攆or the Internet, I’ll know things have changed. When I see computers in the libraries and assistants helping students navigate to computers and libraries around the globe, I’ll know things have changed. I just don’t think it will happen by 2020. Maybe 2050.鈥�

鈥⒙�Steve Jones, distinguished professor of communication at the University of Illinois-Chicago and a founding leader of the Association of Internet Researchers, echoed that thought. 鈥淚t’s commonly and rightly believed that universities change slowly,鈥� he said, 鈥渁nd in a difficult economic environment, particularly for public institutions, change comes more slowly than usual. Simply put, few universities can afford to change from the way they are today. While a riposte is that they cannot afford not to change, inertia is powerful, and taking the long view is hard. By 2020 not much will have changed.鈥�

鈥⒙�Richard Holeton, director of academic computing services at Stanford University Libraries, added, 鈥淐hange in higher education, as they say, is like turning an aircraft carrier. In eight or nine years we will continue to see incremental changes, but not the more radical transformations described.鈥�

Universities will adopt new pedagogical approaches聽while retaining the core of traditional methods.

鈥⒙�Richard D. Titus, a seed-funding venture capitalist at his own fund, Octavian Ventures, predicted, 鈥淭he future is a hybrid of both of the approaches. No one can disagree that higher education needs鈥攏o, requires鈥攁 complete rethink. Our current toolsets and thinking are over 400 years old and give little regard to the changes in society, resources, or access, which facilitate both greater specialization and broader access than at any time in the previous two centuries.鈥�

鈥� Face-to-face instruction, complemented by online interaction, make up a hybrid model that many survey participants foresee.聽Melinda Blau, a freelance journalist and author, wrote, 鈥淭he future will hold both outcomes. It depends on the course of study and the college.鈥�

鈥⒙�Susan Crawford, a professor at Harvard University鈥檚 Kennedy School of Government who previously served as President Obama’s Special Assistant for Science, Technology, and Innovation Policy, wrote that she expects an influx of customized course content will be fused with the traditional elements of a multidisciplinary college education. 鈥淲e’ve got to move to much more individual, hyperlinked learning experiences,鈥� she said. 鈥淎t the same time, modeling good behavior and good thinking style remains something useful that teachers do for students鈥�I’m hopeful that we’ll find a way of educating that inculcates the values a true liberal arts education was supposed to support鈥攍ifelong learning, lifelong foolishness (hymn to Stuart Brand), and lifelong awe.鈥�

鈥� An anonymous participant wrote, 鈥淚 expect a huge movement towards knowledge-management tools that enhance the learning practice and focus on each individual path while maintaining engagement at a social level. This could make the learning experience tailored to each individual, and at the same time aggregate responses and perceptions from a large group of students in order to direct toward specific learning goals.鈥�

鈥� Another anonymous respondent predicted, 鈥淯niversities will continue their transition to hybrid classes using online learning components and occasional in-person meetings, while smaller colleges will both adopt online capabilities and technologies to promote access to remote resources while maintaining a focus on in-person, on-campus attendance of seminars and (some) lectures. The length of the learning period (the traditional four-year degree) may change as a result of the focus on combined learning, with integration of more off-site activities with the traditional scholastic setting. I also think that economic factors over the next few years may promote the evolution of educational institutions along the lines of a transition to hybrid learning, while also preventing any mass adoption of just-in-time approaches.鈥�

Collaborative education with peer-to-peer learning will become a bigger reality聽and will challenge the lecture format and correctly focus on 鈥渓earning how to learn.鈥�

鈥� Autonomy will be shifted away from the sole lecturer in tomorrow鈥檚 university classrooms, maintains Bob Frankston, a computing pioneer and the co-developer and marketer of VisiCalc. 鈥淚deally, people will learn to educate themselves with teachers acting as mentors and guides,鈥� he wrote.

鈥� By 2020, universities should re-examine how technology can enhance students鈥� critical thinking and information acquisition skills, noted聽Wesley George, principal engineer for the Advanced Technology Group at Time Warner Cable. 鈥淭he educational system is largely broken,鈥� he said. 鈥淚t’s too focused on the result of getting a degree rather than teaching people how to learn: how to digest huge amounts of information, craft a cogent argument in favor of or against a topic, and how to think for oneself. Individuals learn differently, and we are starting to finally have the technology to embrace that instead of catering to the lowest common denominator.鈥�

鈥⒙�Hal Varian, chief economist at Google, said, 鈥淛ust-in-Time learning is a very important phenomenon that will have a big role to play in the future鈥�Universities should, and I hope will, focus more on 鈥榟ow to learn鈥� rather than simply 鈥榣earning.鈥欌��

鈥� Universities should additionally ensure their graduates are poised for 2020鈥檚 job market, maintains聽danah boyd,聽a senior researcher at Microsoft Research. 鈥淗igher education will not change very fast, although it should,鈥� she wrote. 鈥淏ut what’s at stake has nothing to do with the amount of technology being used. What’s at stake has to do with the fact that universities are not structured to provide the skills that are needed for a rapidly changing labor, creative force.鈥�

Competency credentialing and certification are likely鈥�

鈥�聽Rick Holmgren, chief information officer at Allegheny College, said, 鈥淢any institutions, particularly large state institutions, will have shifted to competency-driven credentialing, which may not require traditional class work at all, but rather the demonstration of competency.鈥�

鈥⒙�Morley Winograd, co-author of Millennial Momentum: How a New Generation is Remaking America, similarly argued, 鈥淭he deflection point for the more fundamental change will occur when universities no longer grant degrees, but rather certify knowledge and skill levels, in much more finite ways as your scenario envisions. Major university brands will offer such certificates based on their standards for certifying various competencies that employers will be identifying for their new hires.鈥�

鈥�yet institutional barriers may prevent widespread degree customization.

鈥� Scalability may present a hurdle toward achieving personalization, argued聽David Ellis, director of communication studies, York University, Toronto. 鈥淐ustomizing education is too complicated for large institutions,鈥� he argued. 鈥淎nd if outcomes are made too personal, a perception of bias or unfairness is likely to arise.鈥�

鈥⒙�Joan Lorden, provost and vice chancellor for academic affairs at University of North Carolina-Charlotte, predicted, 鈥淐ustomized assessment is unlikely. There is still a general sense in most university faculties that there are certain foundational elements that must be addressed in a high-quality educational experience.鈥�

The fuller analysis of survey data dealing with the future of higher education and the Internet

Descriptions of future economic stress and economic divides were prevalent in responses to this survey question on higher education.

While some who chose the first scenario said educational institutions are too static and will not move forward quickly to implement new digitally assisted approaches, others who chose that scenario said such change is costly and institutions will not invest in it. On the other hand, many respondents who selected the second option expressed a belief that online education will be championed as a budget-saving solution for cash-strapped universities and a method for making higher education affordable for more people.

The survey participants were divided over the societal impact of online delivery methods. Some viewed the use of technological tools as class-equalizing, expanding access to global knowledge. Others feared that use of web-based platforms would promulgate automated and impersonal degree programs.

Many who expect a transition to more use of technology-based approaches said they are likely to cause a critical widening of the economic divide. These respondents said they expect that those in the middle and lower socioeconomic classes will be educated through what they consider to be inferior online methods by large state institutions and for-profit education organizations. These respondents value traditional, face-to-face methods and said they fear that in the future only elite students will be able to afford to experience a well-grounded, personal education in a campus community.

A distinct difference of opinion also emerged among the survey respondents as to what constitutes human contact and an effective educational connection. Many perceived the term 鈥渄istance learning鈥� as encompassing impersonal and detached learning environments. At the same time, cutting-edge educators and futurists noted that communication modes are improving so rapidly that by 2020 a lack of geographical proximity will have little to no deleterious effect upon learning.

Some who wrote in support of the second scenario were enthusiastic about the move toward mixed methods鈥攊ncorporating facets of existing pedagogy with emerging knowledge-acquisition tools. This hybrid approach鈥攃ombining in-class 鈥渟eat time鈥� with online and peer-to-peer learning鈥攚as extolled as the best approach by numerous respondents.

After being asked to choose one of the two 2020 scenarios presented in this survey question, respondents were also asked, 鈥淲hat will universities look like in 2020? Explain your choice and share your view of any implications for the future of universities. What are the positives, negatives, and shades of grey in the likely future you anticipate?鈥�

Following is a selection from more than 1,000 written responses survey participants shared when answering this question. About half of the expert survey respondents elected to remain anonymous, not taking credit for their remarks. Because people鈥檚 expertise is an important element of their participation in the conversation, the formal report primarily includes the comments of those who took credit for what they said. The selected statements that follow here are grouped under headings that indicate some of the major themes emerging from the overall responses. The varied and conflicting headings indicate the wide range of opinions found in respondents鈥� reflective replies.

Higher education will be significantly influenced by a changeover to new聽methods, driven by opportunity, cost, and student and parent demands

Some survey respondents said higher education must retool itself in order to remain viable in 2020 and beyond. 鈥淚f higher education wants to survive, we cannot stay the same,鈥� argued聽Veronica Longenecker, assistant vice president of information technologies for Millersville University. 鈥淲e are no longer meeting the needs of today鈥檚 learner. Higher education needs to transform and we need to start today.鈥�

Such technological transformation is in its nascent stages, says聽Lee W. McKnight, professor of entrepreneurship and innovation at Syracuse University 鈥淭he transition has already begun en masse to online and hybrid models for collaborative learning,鈥� he wrote. 鈥淩esidential undergraduate and graduate education is a luxury good, hence the high prices. Parents and young adults will still prize the traditional undergraduate campus experience in 2020, but by the numbers, an increasing number will learn with and through technology, on and off campus. And assessment will take advantage of digital tools as well.鈥�
A notable share of experts predict that market factors, including the overall health of the economy, will galvanize universities to employ new delivery methods and new organizational models.

“The transition has already begun en masse to online and hybrid models for collaborative learning. Residential undergraduate and graduate education is a luxury good, hence the high prices. Parents and young adults will still prize the traditional undergraduate campus experience in 2020, but by the numbers, an increasing number will learn with and through technology, on and off campus. And assessment will take advantage of digital tools as well.”

It is expected that economics will be a primary influence on innovation.聽Paige Jaeger, an adjunct instructor at the State University of New York-Albany, proposed, 鈥淚f the world’s economy collapses, cost efficiency will become the model of choice, and 18-year-olds may have to work just to eat. No longer will families be able to afford the luxury of a four-year BA party.鈥� An anonymous survey respondent concurred, writing, 鈥淚’m an online graduate student with a few required residencies in my program. I believe technology will allow us to customize higher education. The economy plays a role. As much as I am an advocate of 鈥榣earning for learning’s sake,鈥� it is difficult to justify spending hundreds of thousands of dollars in higher education with the job market so dismal.鈥�

Some survey participants said an online education is a cost-effective solution.聽Peter J. McCann, senior staff engineer for Futurewei Technologies and chair of the Mobile IPv4 Working Group of the IETF, said, 鈥淭he cost/benefit ratio of today’s university education is grossly out of balance. A four-year degree today can cost upwards of a quarter of a million dollars and often leaves graduates without the skills needed to compete in the job market. In contrast, efforts like the Khan Academy show that high-quality lectures on undergraduate topics can be compiled and made accessible to everyone in the world for free. The Internet will change the face of higher education, especially in third-world countries where incomes are low but the motivation to learn is high.鈥�

As a result of choice in the marketplace, prospective students and their parents may play a hand in charting the future path of university engagement online.聽Ed Lyell, professor at Adams State College, consultant for using telecommunications to improve school effectiveness through the creation of 21st-century learning communities and host of a regional public radio show on the economy, suggested, 鈥淢any powerful existing institutions will try to stay in the dark ages, however since higher education is funded by student choice鈥攚ith money following the student鈥攊t is likely that both private and public universities will expand their use of technology and diminish their dependence on everything being based on 鈥榮eat time.鈥欌��

“I have already seen examples of changes in higher education with new schools built around collaboration and technology-enhanced education. This gives me hope that they are in the process of evolving. As Darwin said, it is not the strongest of the species that survives, it is the most adaptable. Should higher education refuse to adapt to the changing styles of this younger, tech-savvy generation and the needs of employers, it risks becoming irrelevant.”

Digital natives entering academia in 2020 will also push for shifts in pedagogical paradigms, argues聽Greg Wilson, a marketing and public relations consultant who provides organizational change management and service/execution process development services. 鈥淜ids are more sophisticated and more tech-oriented with each year,鈥� he wrote. 鈥淏y 2020, if education is unchanged they will have a hard time filling seats鈥�What and how they are taught will be much different.鈥�

Some survey participants said higher education might become outmoded if it doesn鈥檛 move to implement online learning methods that incorporate crowd-sourcing and collective intelligence.聽Tom Hood, CEO of the Maryland Association of CPAs argued this is vital for the future of universities. 鈥淚 have already seen examples of changes in higher education with new schools built around collaboration and technology-enhanced education,鈥� he said. 鈥淭his gives me hope that they are in the process of evolving. As Darwin said, it is not the strongest of the species that survives, it is the most adaptable. Should higher education refuse to adapt to the changing styles of this younger, tech-savvy generation and the needs of employers, it risks becoming irrelevant.鈥�

A selection of related remarks by anonymous respondents:

鈥淗ybrid classes will proliferate, and the pace of change will be fairly dramatic, accelerating rapidly four to five years from now. We already see greater flexibility in program requirements and different 鈥榰nofficial鈥� trends towards individually oriented outcomes. The current system is broken. Both students and societies will be intensifying their demands for relevance, and this will drive rapid and unexpected changes.鈥�

鈥淯niversities will instead have to focus on the higher levels of Bloom鈥檚 Taxonomy of application and evaluation, and the learning part will be delivered online.鈥�

鈥淐ompetition for shrinking numbers of undergraduates, threadbare budgets, and access to cheaper technologies that exploit the possibilities of Web 3.0 will combine to revolutionize higher education. Hive models can be masterfully run by talented faculty who join the ranks without the perception of boundaries such as PowerPoint.鈥�

鈥淚nstructors are finding that they can reach a broader audience in a more efficient manner through the use of technology. The learners are changing the way they choose to obtain their education.鈥�
鈥淩ight now, student and teacher have access to the same information. That needs to be exploited to turn the teaching/learning paradigm upside down. That should happen by 2020.鈥�

Economic realities are driving innovation forward by 2020. That might create a class structure where the rich get an immersive, in-person experience while others get inferior online offerings.

Some survey respondents predicted that by 2020 US universities will be competing to attract enrollees from a shrinking number of potential students.聽Rebecca Bernstein, digital strategist for the University at Buffalo-The State University of New York, wrote, 鈥淭he change driver will not be demand or technology. It will be economics and a diminishing pool of applicants.鈥�

An anonymous respondent wrote, 鈥淚f traditional universities don’t move in this direction, they will find themselves facing daunting, start-up competitors who will deliver educational value at a lower prices for students coming from a contracting middle class.鈥� Another anonymous survey participant said, 鈥淒ecades of exorbitant cost inflation will end, probably abruptly, as education consumers and taxpayers run out of money. Those universities that survive will have learned to live much more efficiently and to be more responsive to the customer (students).鈥�

“I think the real benefit may well be to those institutions who are already considered amongst the best in the world, and instead of seeing smaller institutions do well under this, they will either go out of business or be swallowed by the larger universities. After all, students who cannot afford to leave home, but can afford to spend time and some money to study, would still wish to choose from the best available鈥攁nd given that on a distance-learning playing field things may be much more level, it may be better for someone to choose a prestigious university from far away than choose a local one with far less prestige, yet charging similar fees.”

Entrepreneurial energy鈥攕temming from corporate competition鈥攚ill reshape higher education by 2020, argues聽Robert Cannon, founder and director of Cybertelecom, and senior counsel for Internet law in the Federal Communication Commission’s Office of Strategic Planning and Policy Analysis. 鈥淭he value equation for higher education is increasingly under pressure,鈥� he noted. 鈥滻f the classic notion of education at an isolated campus with poor dorms and bad food can no longer be justified, then someone will come up with a new model that implodes this.鈥�

Peter Pinch, production manager at MIT OpenCourseWare and former director of technology for WGBH, a public media company, 鈥淧hysical access to educators will become a premium experience reserved for the most advanced, the wealthiest and (perhaps) the most needy students. Everyone else will move to virtual experiences, probably with more and more emphasis on just-in-time training instead of long courses of study.鈥�

Several respondents said online content delivery will afford a free or affordable education to those least advantaged around the world.聽John McNutt, a professor of public policy and administration at the University of Delaware, said, 鈥淔rom an economic standpoint, we cannot continue business as usual. Without online education, only the wealthy will receive an education. The traditional model is too expensive.鈥�

Debbie Donovan, managing partner in an online company and marketing in life sciences blogger, said. 鈥淚t’s well established that education is a great equalizer and elevates society has a whole, especially for women and girls,鈥� she said. 鈥淭he only way to make education more widely available geographically and socioeconomically is to deliver university-level course work digitally.鈥�

Some point to 鈥渙pen university鈥� programs鈥攕uch as those created by MIT, Princeton and Stanford鈥攁s evidence there will be more opportunities for more education for millions or even billions of adults by 2020. In fact, some experts say this market could augment the 鈥渂ig brands鈥� in higher education, while crowding out smaller liberal arts colleges.聽Rich Osborne, senior IT innovator at the University of Exeter, commented, 鈥淚 think the real benefit may well be to those institutions who are already considered amongst the best in the world, and instead of seeing smaller institutions do well under this, they will either go out of business or be swallowed by the larger universities. After all, students who cannot afford to leave home, but can afford to spend time and some money to study, would still wish to choose from the best available鈥攁nd given that on a distance-learning playing field things may be much more level, it may be better for someone to choose a prestigious university from far away than choose a local one with far less prestige, yet charging similar fees.鈥�

William L Schrader, independent consultant and lecturer on the future impact of the Internet on the global economic, technological, medical, political, and social world, wrote, 鈥淢any universities will be facing their demise in less than ten years. The demand for higher education will not lessen; however, the source of that knowledge will follow the Internet on a global basis鈥�This is a warning to the university industry: Change with your market or lose them to the Internet.鈥�

Some respondents expressed alarm at the prospect of bifurcated instructional quality based upon class status.

“I see declining federal and state investment in education leading to 鈥榗ustomized鈥� education for people from different class backgrounds. Kids from families with very little money will get mass-produced education where they teleconference with teachers who have perhaps hundreds or thousands of students. Meanwhile, kids from wealthier families will have customized education with lots of valuable attention from many expert teachers.”

Steven Swimmer, a consultant who previously worked in digital leadership roles for a major broadcast TV network, articulated the dichotomy. 鈥淢ajor universities will offer more online programs,鈥� he said, 鈥渂ut there will remain a huge value to the education that continues to have a predominant in-person component. We may see a greater divide along the lines of people with money and people without. The wealthiest and brightest students will predominantly have the in-person education experience.鈥�

An anonymous respondent wrote, 鈥淭he value of the residential college experience has gone the way of the buggy whip. Residential college will only be for the top 2 to 5% of students who are either intellectually or financially superior. Those students will get access to the network of capital and influence to provide the country’s leaders. I think this is very, very sad and will cause lots of class issues, but that is where technology and economics will drive the universities.鈥�

Brian Harvey, lecturer at the University of California-Berkeley, wrote, 鈥淚t’s been a long time since people needed to come to a university to find knowledge or expertise; the Internet is just one step, although a big one, in the process that started with the printing press. What students find at a university is mainly each other鈥攁 culture of learning.鈥�

An anonymous survey participant said, 鈥淚 see declining federal and state investment in education leading to 鈥榗ustomized鈥� education for people from different class backgrounds. Kids from families with very little money will get mass-produced education where they teleconference with teachers who have perhaps hundreds or thousands of students. Meanwhile, kids from wealthier families will have customized education with lots of valuable attention from many expert teachers.鈥�

A selection of related remarks by anonymous respondents:

鈥淥nly the children of the very wealthy will be able to afford a college education in 2020. Teleconferencing, distance learning, and online courses will be the norm.鈥�

鈥淧ublic institutions and for-profit schools will be forced to adopt inexpensive ways to prepare students for jobs, but there will be less and less humanistic, liberal arts education built into their curricula. A tenured professorate of teaching scholars will only exist in the private elite sphere.鈥�

鈥淭he value of the residential college experience has gone the way of the buggy whip. Residential college will only be for the top 2 to 5% of students who either are intellectually or financially superior. Those students will get access to the network of capital and influence to provide the country’s leaders. I think this is very, very sad and will cause lots of class issues, but that is where technology and economics will drive the universities.鈥�

鈥淭he most unfortunate likely result of 鈥榙istance鈥� and interactive learning will be the acceleration of the stratification of education by class and income. Those with more income will have access to a richer, less 鈥榲irtual鈥� educational experience. Those with less income will be slotted into what will be essentially online test preparation.鈥�

鈥淓conomics will be of critical importance to which model wins out. Long-term economic stagnation will make it that much harder for 鈥榳orking class鈥� families to send their kids to college (or to see the value of doing so). This might encourage the mainstream appeal of 鈥榟ybrid鈥� models. It might revert higher education to the luxury that it was prior to 1945.鈥�

鈥淐urrent institutions will remain very much the same and service those that have the financial means to attend. Outside of the traditional institutions, alternatives, such as those mentioned in the second choice, will grow in numbers. Because they do not rely as heavily on physical locations, but rely more on Web-based technologies, these schools will be more affordable and more widely available to the middle class.鈥�

鈥淭here will be strata of higher education, ranging from the full-on residential college to distance learning, and people will be able to choose from that continuum. Ideally, this would not be hierarchical in terms of status, but I suspect the residential college model will continue to be the model for wealthier students with more leisure time and less pressure to work.鈥�

鈥淚t will be a cost-containment approach that results in a degraded higher-learning experience for all but the most privileged students.鈥�

‘Distance learning’ is viewed with disdain by many who don’t see it as effective; others anticipate advances in knowledge-sharing by 2020

Numerous survey participants inveighed against online instructional practices. These respondents particularly derided the term 鈥渄istance education鈥濃�攁 delivery method they often described as impersonal online videos, automated testing, asynchronous participation in online discussion boards, and/or submission of assignments to a faceless teacher.

An anonymous respondent wrote, 鈥淥nline interaction has shown too many drawbacks compared to face-to-face interaction: Non-verbal communication cannot be conveyed using online media, and the efficacy/efficiency of offline groups is still too much higher than online groups. The learning experience is also a social experience where students need to grasp not only academic resources, but also share experiences, learn from others, and experience a more cosmopolitan lifestyle. These goals wouldn’t be easily reachable in an online setting.鈥�

There were many people who expressed sincere alarm at the prospect of mass classes with little to no personal attention for the students. They disparaged 鈥渄istance education鈥� and said a traditional, on-campus education has value that cannot be matched by any other experiences.聽Amber Case, CEO of Geoloqi, cyborg anthropologist, and professional speaker, said, 鈥淚 greatly benefited from in-person lectures, and they are still a very important component of life and education.鈥�

“You won’t get an undergraduate degree from Berkeley or Stanford or Harvard or Yale from your parents’ basement. Doing so would belie the real purpose. Universities鈥攚here 17-year-olds turn into 21-year-olds and learn to make do for themselves for the first time, buy their first vacuum cleaner and their first cookbook, hold their first dinner party, and negotiate their first lease鈥攖hese are about making the transition to adulthood and independence and have to be done in the real world.”

Survey respondents referenced universities鈥� role as a socializing force. Steve Sawyer, a professor and associate dean of research at Syracuse University and expert of more than 20 years of research on the Internet, computing, and work, observed, 鈥淐ollege will continue to be a place of advanced adolescence for many, and this requires face-to-face activities.鈥�

An anonymous respondent wrote, 鈥淵ou won’t get an undergraduate degree from Berkeley or Stanford or Harvard or Yale from your parents’ basement. Doing so would belie the real purpose. Universities鈥攚here 17-year-olds turn into 21-year-olds and learn to make do for themselves for the first time, buy their first vacuum cleaner and their first cookbook, hold their first dinner party, and negotiate their first lease鈥攖hese are about making the transition to adulthood and independence and have to be done in the real world.鈥�

Some respondents speculated that social networks may close the gap between face-to-face and online interactivity; after all, they are the 鈥減lace鈥� where college-age adults congregate when class is not in session.

Jonathan Grudin, principal researcher at Microsoft, weighed that prospect. 鈥淲hether online social networking will provide mechanisms for youths to shed their high school personas and networks and try out new more mature personas and develop new more challenging and rewarding networks, I don’t know,鈥� he said. 鈥淯niversities inevitably brought almost all students into forced contact with sets of people they might or might not have chosen to mix with, but they and society generally benefited from it happening, most people might agree (and I certainly believe so). Many traditional cultures have designed 鈥榬ites of passage鈥� into adulthood, a ceremony or accomplishment by which a youth who has assimilated what it means to be an adult in the culture is given license to shed his child persona and adopt an adult persona. These have largely disappeared. We may let people drive at 16, vote at 18, and drink at 21, but on the whole they don’t mean that much. Universities were a place some of us could start over, and without it I do not see how to guarantee a perpetuation of adolescence, unless economic adversities between now and 2020 force many people to pull themselves together to survive. I’d like to be more optimistic that some social media development will come along, but it will only happen if we want it to, and the evidence seems to be that prolonged adolescence is something our species can be comfortable with. And maybe it isn’t a bad thing, but I tend to think it isn’t ideal. So there is a shade of grey for you.鈥�

贵耻迟耻谤颈蝉迟听John Smart鈥攁聽professor of emerging technologies at the University of Advancing Technology and president and founder of the Acceleration Studies Foundation鈥攖ook the notion further and said that by 2020 online social networking will already possess enough value to adequately substitute for the majority of traditional social networking on college campuses: 鈥淭he other value of college, the social one, meeting others who you network with to do things like start businesses, is the one that is rapidly moving online as social networks, meet-ups, and Internet television advance,鈥� he said. 鈥淭he typical BS holder has just shown they can do something difficult, nothing more. This will remain 90% of the value of a college education (the social value will no longer be exclusive to brick-and-mortars by 2020) and will remain the primary requirement for entry-level work in 2020. With luck, perhaps 20% of online and brick-and-mortar BS students will be engaged in online (more than half) or in-person (less than half) internships at some point during or immediately after BS graduation. Again, MS, technical, certificate, and remediation education will be online both earlier and more extensively.鈥�

“There is a need for speed, and fortunately we’ve got it. Universities are quickly adapting content delivery modes from all face-to-face to using free online modalities like Facebook groups, Twitter hashtags and Google Plus circles. Not only does it allow higher education to change from costly on-site installations of software (and subsequent upgrades), it allows students to use familiar tools to explore the unfamiliar. Individualized learner outcomes exist naturally within the cloud-computing atmosphere, as students choose their level of commitment and involvement in the group. Should they need to re-visit comments, webinars, etc., they are able to do so at their own time. Students will quickly self-select times they learn best, rather than artificial 鈥榗lass-times鈥� set by a rigid scheduling need. And really, isn’t that what education is all about?.”

Even the smell and feel of being face-to-face might be something possible to achieve by distance, contended聽Tan Tin Wee, who is based at the National University of Singapore and a participant and leader in many Internet engineering efforts, said, 鈥淚n-person events will become all the more important. Not all subjects can be de-physicalised. Somebody has to be in physical contact as much as we want to believe in telesurgery and tele-remote research in the wet lab. Internet haptics and aromatics will take another few decades.鈥�

Today鈥檚 inexpensive tools like Skype and the affordances offered by Google Docs already allow for greater out-of-class interactivity.聽Cyndy Woods-Wilson, an adjunct faculty member at Rio Salado Community College in Tempe, Arizona, and content manager for the LinkedIn group Higher Education Teaching & Learning, wrote, 鈥淭here is a need for speed, and fortunately we’ve got it. Universities are quickly adapting content delivery modes from all face-to-face to using free online modalities like Facebook groups, Twitter hashtags and Google Plus circles. Not only does it allow higher education to change from costly on-site installations of software (and subsequent upgrades), it allows students to use familiar tools to explore the unfamiliar. Individualized learner outcomes exist naturally within the cloud-computing atmosphere, as students choose their level of commitment and involvement in the group. Should they need to re-visit comments, webinars, etc., they are able to do so at their own time. Students will quickly self-select times they learn best, rather than artificial 鈥榗lass-times鈥� set by a rigid scheduling need. And really, isn’t that what education is all about?鈥�

More-advanced functions鈥攕uch as Live HD video streaming鈥攁re likely to become more affordable, efficient, and easy to use by 2020, joining the older delivery methods of remote learning, according to some respondents. For instance, the world鈥檚 top genetics researcher could deliver a lecture to billions at once and by answering questions in real time the faculty member might make each participant feel as if he or she is standing in the same room.

David D. Burstein, author of聽FastFuture: How the Millennial Generation is Remaking Our World聽and a senior at New York University, said, 鈥淭he biggest change will be the enhancements to connect relevant peers from around the world to the discussions that are taking place in person. Technology will also push universities to become more open-source, have more public livestreaming (with comments) of many classes, offer the ability to enhance collaboration and enhance written work by crowdsourcing will become much more accepted.鈥�

Some experts who had directly interfaced with remote education delivery extolled its unique abilities to engage various types of learners.

Ed Lyell, a professor at Adams State College and consultant for using telecommunications to improve school effectiveness through the creation of 21st-century learning communities, commented, 鈥淚 have taught Internet courses for over a decade now. My interaction with students is often much more involved and significant with the online students than with the classroom students who avoid interaction. Lurkers can get passed in either model unless the professor makes it a point to force students to get involved and expose their ideas to others.鈥�

An anonymous survey participant seemed hopeful for the prospects of remote learning by the decade鈥檚 end, writing, 鈥淭he 2020 model of higher education will focus on making the student a person who can effectively translate problems into solutions, translate intercultural conflicts into opportunities for innovation, and translate data and information into knowledge products. The move to distance learning is precisely a shift in that direction as universities move to online, fee-based professional programs as revenue-generators while remaining true to their mission to provide a solid liberal arts and sciences education.鈥�

A selection of related remarks by anonymous respondents:

鈥淎 good chunk of Scenario B, projected for 2020, has already happened in 2011. A significant percentage of Penn State’s 鈥榙istance learners鈥� are actually campus residents who take some of their classes online to help manage their schedules. When even residential students start preferring online classes to face-to-face, the shift has happened. This will continue to be masked by national regard for residential liberal arts colleges, but any survey of 1,000 students taking any for-credit course would include only small numbers of that population in the total.鈥�

鈥淛ust as it is no longer necessary to build or rent a chain of brick-and-mortar storefronts across the country, as with Amazon books, it will no longer be necessary to herd students and teachers together in one physical location. Education, at bottom, is a business just like any other and stands to gain just as much from digital technologies鈥� enablement of the 鈥榣ong tail鈥� business model.鈥�

鈥淗igher education in the developed world will adopt many new technologies and will remain largely in the classroom with face-to-face interactions. In the developing world, information will be distributed largely through electronic networks. Strong communities will emerge, fueled by talent and ideas, and there will be a dynamic information-sharing relationship between traditional models and new models of education.鈥�

Bricks replaced by clicks? Some say universities’ influence could be altered as new technology options emerge; many say ‘locatedness’ is still vital for a quality experience and optimal outcome

Several respondents noted that online delivery methods will be adopted as a cost-containment strategy鈥攑articularly by land grant universities/large public institutions which remain largely dependent upon often-volatile sources of public funding.

Alexandra Samuel, director of the Social + Interactive Media Centre at Emily Carr University of Art + Design, noted, 鈥淭he technology drivers for change in higher education are now being compounded by budgetary considerations that will drive more and more institutions towards heavily online offerings. The budget crunch that is facing most public university systems, and an increasing number of private institutions, makes online learning not only tempting from a pedagogical perspective (after all, how better to reach a generation that has grown up on screen?), but also as a way of managing the otherwise irreconcilable demands to serve more students at a lower cost.鈥�

Charlie Breindahl, a part-time lecturer at the University of Copenhagen and the Danish Centre for Design Research, pointed out, 鈥淯niversities are incredibly conservative when it comes to teaching. The state-funded universities in my country, Denmark, are all trying to squeeze money out of their teaching efforts with methods such as less counseling, shorter semesters, bigger classes, cheaper exam forms, etc.鈥�

“The technology drivers for change in higher education are now being compounded by budgetary considerations that will drive more and more institutions towards heavily online offerings. The budget crunch that is facing most public university systems, and an increasing number of private institutions, makes online learning not only tempting from a pedagogical perspective (after all, how better to reach a generation that has grown up on screen?), but also as a way of managing the otherwise irreconcilable demands to serve more students at a lower cost.”

Jim Jansen,聽an associate professor in the College of Information Sciences and Technology at Penn State University, who sits on the boards of eight international technology journals and serves on advisory boards for three Internet start-ups, presented a parallel argument. 鈥淭here is already increasing pressure on universities to either show value or add value, with many questioning whether a college degree is worth the cost,鈥� he said. 鈥淭herefore, there is pressure to keep costs down. With personal costs being 80% or more of a college budget, online and alternative learning (at reduced personal cost) is attractive. Plus, there actually might be value to the student.鈥�

Some survey participants urged that universities place a priority on online 鈥渟pace.鈥� This will be a major switch because schools have historically placed significant energies into capital campaigns and on-campus development efforts. An anonymous survey respondent noted, 鈥淭he age of brick-and-mortar dinosaur schools is about to burst鈥攁nother bubble ready to pop. The price is too high; it’s grossly inflated and the return on investment isn’t there. Online learning will be in the ascendant. There will be more international interactions; I believe we will see somewhat of a return to a Socratic model of single sage to self-selecting student group, but instead of the Acropolis, the site will be the Internet, and the students will be from everywhere.鈥�

Jeff Jarvis, director of entrepreneurial journalism at the City University of New York, wrote, 鈥淭he disruption that has overtaken media will next take on education. It simply does not make sense for thousands of educators around the world to write and deliver the same lectures on, say, capillary action鈥攎ost of them bad. The best can be shared and found. Then, I believe, in-person education becomes more a matter of tutoring. Think of the Oxbridge lecturer/tutor structure distributed via the Net. This quickly changes the economics of education: The marginal cost of another student learning from the finest lecturers in the world is zero. Teachers will need to see how they are needed and how they add value. In my book What Would Google Do? I looked at separating the functions of a university: teaching, certification, research, and socialization. These need not be accomplished all in the same space.鈥�

Michel A. Coconis, an assistant professor of social work at Wright State University, wrote, 鈥淗igher education will not even need all the buildings they are constructing because it will all be Walmart University. The best professors, based on someone’s criteria (I cannot yet specify) will be identified, recorded, perhaps have some enhancements, and then catalogued, and everyone can take those courses for their degree. I fear that everyone will get the same degree as this replaces high school, and perhaps the advanced education will eliminate courses such as liberal arts and focus on the technical aspects of a select few majors. I think most courses will be online with video/audio, and maybe writing will be minimal. It is possible that 2020 brings the move to hybrid and that my scenario is, say, 2040.鈥�

“The disruption that has overtaken media will next take on education. It simply does not make sense for thousands of educators around the world to write and deliver the same lectures on, say, capillary action鈥攎ost of them bad. The best can be shared and found. Then, I believe, in-person education becomes more a matter of tutoring. Think of the Oxbridge lecturer/tutor structure distributed via the Net. This quickly changes the economics of education: The marginal cost of another student learning from the finest lecturers in the world is zero. Teachers will need to see how they are needed and how they add value. In my book What Would Google Do? I looked at separating the functions of a university: teaching, certification, research, and socialization. These need not be accomplished all in the same space.”

A selection of related remarks by anonymous respondents:

鈥淭elecommunications and bandwidth capabilities will be such that everybody’s going to communicate face-to-face in class, even though they need not be all in the same physical location.鈥�

鈥淭he ability of the Internet to broaden the student body without needing to invest in expensive geography means that top-tier schools can branch out worldwide. They will probably still require some form of residence, but of much shorter duration, say two years, doubling their throughput. The remaining, variable time will be the students鈥� responsibility. Schools will continue to build their reputations through research and even increase the balance in that direction by sharing courses among themselves and creating something like a conglomerate of like schools鈥攖hink Ivy League conglomerate.鈥�

鈥淭he saving of fuel, time, and distance play a big part in taking the class out of the classroom. Whether a student is in India, China, or rural West Virginia, they will all have access to a better education.鈥�

鈥淗igher education will be in transition, integrating virtual access to experts while forming stronger bonds between advising committees and their students.鈥�

鈥淚f our economy continues to slide down, if the jobless rate continues to remain high, and if university and college tuition continues to climb, this mix will put further pressure on higher education to look to innovative ways to attract and retain students. Technology and more customizing your experience are two of these ways. Also, young people who are used to on-demand everything and 鈥業鈥� everything will feel more comfortable crafting individual courses of study for themselves.鈥�

鈥淪everal forces will impact this: the general overall increase in the levels of education globally, the developing world using Web and cell technology to jump over intermediate technologies, the high cost of face-to-face instruction, the improvement of AI as a factor in individualizing education, the passing of the Baby Boomers as educators in the system, the demand for Millennials and beyond for relevant learning models, China will develop a leading learning format, first to educate its population and then expand it to teach the world.鈥�

There were also people who said technology should never drive change. An anonymous respondent wrote, 鈥淭echnology is no substitute for traditional education. 鈥榁ir bonus dicendi peritus鈥� or the good man who can speak well will not be brought about by techno-based thinking.鈥�

Frustration and doubt mark the prospect for change within the academy

While the technical capacity for higher education鈥檚 advancement will likely be in place by 2020, many experts view universities鈥� complex bureaucracy as a limiting factor toward achieving widespread technological transformation by the decade鈥檚 end.

Glenn Omura, an associate professor of marketing at Michigan State University, observed, 鈥淯niversities move as fast as brontosauruses. Nine years time is insufficient for聽mostuniversities to adopt the new technologies in sufficient scale to make much difference either way. In addition, since professors at leading universities are rewarded on research, not teaching, there is little incentive to learn new technologies and introduce them to the classroom.鈥�

An anonymous respondent made a similar argument: 鈥淔rom the 1960s book聽The Peter Principle, the system exists to perpetuate itself. Regrettably large universities lack the nimbleness to be able to adapt to rapidly changing realities. The system of higher education (as someone who has spent the last 20 years at major universities) is already broken, but instead of changing to make a university education more relevant, we herd students into larger and larger lectures and ask them to regurgitate esoteric facts.鈥�

“While I am seeing a fairly clear shift at both community college and university levels toward teleconferencing and distance learning, the complications of this shift are understood within the system, but management tools to surmount them have not yet really become available. The concept of 鈥楯ust In Time鈥� teaching is a lovely idea and incredibly impractical in practice. The problem is not the technology but the training in how to use it.聽Too many faculty members are frankly not equipped to make the shift; they do not have the time or the incentive to learn new ways of teaching. At the community college level, the disjunction is worse鈥攆aculty are not compensated for anything but student contact time and thus have zero incentive to learn anything more than the absolute minimum they need to know to conduct their jobs. The problem, frankly, is the lack of respect for teaching as a profession, including the lack of compensation at the basic levels. As a society we reward specialists, not generalists.”

Don Hausrath, retired from the US Information Agency, spoke about the silos that comprise the institution鈥檚 architecture. 鈥淭he university is organized by departments鈥攃umbersome decision-making bodies鈥攁nd filled with academics whose major interests are their own research and training students to explore aspects of their academic interests,鈥� he said.

An anonymous respondent noted that obstacles for transformation are primarily internal, tied to human capital, writing, 鈥淪tudents will have the ability to utilize cutting-edge technologies, but educational institutions will be much slower to have them available. Budgetary limitations are one cause; the faculty not wishing to try something new is a significant additional cause.鈥�

A lecturer in sociology at a major public university explained, 鈥淲hile I am seeing a fairly clear shift at both community college and university levels toward teleconferencing and distance learning, the complications of this shift are understood within the system, but management tools to surmount them have not yet really become available. The concept of 鈥楯ust In Time鈥� teaching is a lovely idea and incredibly impractical in practice. The problem is not the technology but the training in how to use it. Too many faculty members are frankly not equipped to make the shift; they do not have the time or the incentive to learn new ways of teaching. At the community college level, the disjunction is worse鈥攆aculty are not compensated for anything but student contact time and thus have zero incentive to learn anything more than the absolute minimum they need to know to conduct their jobs. The problem, frankly, is the lack of respect for teaching as a profession, including the lack of compensation at the basic levels. As a society we reward specialists, not generalists.鈥�

Nikki Reynolds, director of instructional technology services at Hamilton College, presented the counterpoint. 鈥淚ndeed, the most common complaint I hear from faculty is that they really don’t want to have to learn a new version of their favorite tools, whether they are word processors or scientific modeling tools,鈥� she wrote. 鈥淭eaching has been part of society since the beginning, and it has mostly relied on language for transmission. I can appreciate that technology is offering us many new ways of connecting to each other and to different expressions of information, but we are still primarily interested in passing what we each personally understand over to young people, whom we hope will develop a similar understanding. That requires a personal connection. Those technologies that deepen those connections will flourish, but not quickly enough to completely remake the educational process in nine years.鈥�

Yet investment in technological delivery tools may reverse the path, other experts say. An anonymous respondent argued, 鈥淚nstead, how about: Choice One: In 2020, most universities will be bankrupt, tenured professors will be unemployed, and young adults will be walking the streets, looking for work or Choice Two: In 2020, colleges and universities will be growing at a fast pace, there will be a shortage of skilled and learned teachers, and student learning will blossom in this environment.鈥�

A selection of related remarks by anonymous respondents:

鈥淭he 鈥榰niversity鈥� has not changed substantially since its founding in about 800 AD or so. Other than adding books, electricity, and women, it is still primarily an older person 鈥榣ecturing鈥� to a set of younger ones鈥�There will be both a large number of largely traditional universities and an ever-expanding range of alternatives in both technology and organizational form.鈥�

鈥淯niversities are awfully slow to adapt. And why should they? At present they have a lucrative monopoly. In what other industry do you see such runaway price increases? They鈥檒l ride that for as long as they can and only change when on the cusp of irrelevance.鈥�

鈥淯niversities and colleges are not run efficiently by any institutional standards, so traditional brick-and-mortar classrooms with professors like me simply cannot charge public and private payers and continue as we do. There are too many institutions, far too many programs and intellectual duchies that operate primarily to feed academic ego and 鈥榙ocument鈥� performance for promotion, and鈥攕adly鈥攖he alternative may be wholesale flight to education by computer. Many classes can be very effectively delivered online, but disciplines within the humanities that require critical thinking, interactive discourse, and effective oral or written expression are a much knottier problem. And it is these very disciplines and exactly this sort of ruminative education that provides the 鈥榞lue鈥� for civil society.鈥�

鈥淪tudents will have the ability to utilize cutting-edge technologies, but educational institutions will be much slower to have them available. Budgetary limitations are one cause; the faculty not wishing to try something new is a significant additional cause.鈥�

鈥淭hey have made significant investments in brick and mortar, and unless they stuff those buildings full of students, it鈥檚 been a waste of resources. I can see small shifts in programs and classes offered, but only from pressure from employers asking for graduates to be more learned in certain areas. I have yet to see a visionary higher education institution embrace the potential of new technologies and the pace of the demand. I think one-year advanced degrees and certifications should be developed; more online and group learning and more leadership in general from universities need to be displayed.鈥�

鈥淯niversities are big, slow animals that are resistant to culture change, regardless of technological adoptions. A shift to customized outcomes runs counter to the entire idea of a liberal arts education, and faculty will not stand for that. Additionally, cash-obsessed conservatives are slashing education budgets in a way that will prevent universities from making innovative changes鈥攖hey will struggle just to maintain the status quo.鈥�

Change is happening incrementally, but it will not take firm hold in most institutions by 2020

A group of survey respondents said while some institutions are making inroads into the online environs a system-wide metamorphosis will not likely coalesce by 2020.

Alison A. Carr-Chellman, head of learning and performance systems at Penn State University, observed, 鈥�2020 is coming very soon for such a significant departure from this current model. It will evolve much more slowly, though there will be an increase in strategic uses of online learning.鈥�

“The institutions that control education are far too conservative to make radical changes at the core of their world view in the decade between [now] and 2020. Given a longer time line, say 25 years, I would agree, but the people who will be attending colleges in 2020 are alive today and are attending extremely conventional elementary schools, for the most part. For a change of the sort sketched in the question, we would have to see a fragmenting of the consensus about higher education and a paradigm-based battle between revolutionaries and conservatives of the form that Thomas Kuhn outlined in聽The Structure Of Scientific Revolutions. Once we start to see some significant number of established universities actually rejecting conventional education and adopting an alternative approach, then we’ll have a decade or so before it displaces the old model.”

A historical perspective was offered by聽Dan Ness, principal research analyst at MetaFacts, producers of the Technology User Profile. 鈥淭he evolution of higher education might best be measured along a geologic timeframe than mere years or decades,鈥� he wrote. 鈥淎s a former college professor in Silicon Valley (before it was called that), I’ve seen new technologies emerge which promise to evolve higher education. In the 1970s, we talked about the exciting promises of distance learning and on-campus technology, only to meet the inertia of the administration and educators, as well as students. Certainly, education continues to evolve. However, expecting a dramatic change by 2020 may be bit sensationalistic.鈥�

Stowe Boyd, principal at Stowe Boyd and The Messengers, a research, consulting and media business based in New York City, similarly predicted, 鈥淭he institutions that control education are far too conservative to make radical changes at the core of their world view in the decade between [now] and 2020. Given a longer time line, say 25 years, I would agree, but the people who will be attending colleges in 2020 are alive today and are attending extremely conventional elementary schools, for the most part. For a change of the sort sketched in the question, we would have to see a fragmenting of the consensus about higher education and a paradigm-based battle between revolutionaries and conservatives of the form that Thomas Kuhn outlined in聽The Structure Of Scientific Revolutions. Once we start to see some significant number of established universities actually rejecting conventional education and adopting an alternative approach, then we’ll have a decade or so before it displaces the old model.鈥�

Caroline Haythornthwaite, director and professor at the School of Library, Archival, and Information Studies of the University of British Columbia, agreed. 鈥淚 really wanted to choose the second option鈥攖hat higher education will be transformed鈥攂ut 2020 is too close to achieve massive transformation of the type described,鈥� she said. 鈥淪adly, we are still in the stage of transferring education from face-to-face to online rather than transforming education. While there are increasing pockets of innovation, this is not pervasive.鈥�

Universities will likely embrace online engagement at varying rates, suggested聽Marjory S. Blumenthal, associate provost at Georgetown University, adjunct staff officer at RAND Corporation and former director of the Computer Science and Telecommunications Board of the National Academies. 鈥�2020 is not that far away in terms of the pace at which most existing universities change,鈥� she noted. 鈥淭he trick in this question is the meaning of 鈥榤ost.鈥� I am at a very selective and traditional university, which is not like most US universities.鈥�

David Lowe, an innovation and technology manager at the National Telecommunications Cooperative Association, also argued that change may occur unevenly between institutions and degree programs. 鈥淟ocal educational institutions may be slow to adapt to embrace these telecommunications tools due to cultural and bureaucratic traditions,鈥� he wrote. 鈥淏ut the demands of society and the workplace will demand the adoption of telecommunication technologies to span great distances and to enable more global solutions to problems. Undergraduate teaching may be slower to adopt these tools than on the graduate and post-graduate levels of higher education.鈥�

Technological transformation of the academy is also predicated upon changes occurring beyond the campus quad.聽Ann Mosher, who serves as a communications officer at a US government agency whose specialty is public education, explained, 鈥淚 do believe we will get there, but two factors will slow this shift: 1) Going to college is a rite of passage that is a deep part of our American persona. Unless the current recession/depression has an even greater effect on society than I expect and people just cannot afford to send kids away to college and start living in multigenerational homes, the demand for an on-campus college experience will continue to be strong. 2) Universities just cannot shift that quickly, culturally. They are ocean liners that take a long time to alter their course to avoid obstacles. Smaller, less prestigious universities and colleges may be more nimble in the water, like a ferry, and embrace technology to support less on-campus time.鈥�

Pamela Rutledge, director of the Media Psychology Research Center at Fielding Graduate University, and instructor at the UC Irvine Extension Business School, argued that a broader paradigm shift is in order: 鈥淭o embrace hybrid forms of learning environments, we have to face the difficult task of dismantling the current structure of our educational system. It is frozen in time, based on assumptions that don’t fit the current world. We need a broader vision of what it means to educate, not just how to integrate technology. This means we need to redefine what it means to both teach and learn.鈥�

A selection of related remarks by anonymous respondents:

鈥淚t is likely that a significant bubble is building. Tuition is rising too fast, and higher education is on a path to pricing itself out of the market. Already, the earning potential of some degrees in the liberal arts does not justify the costs, particularly in light of crushing student loan debt. In the face of increasing use of Web-based instruction, universities continue to build physical buildings; it seems donors are less impressed with having a website named for them than a chemistry building or art gallery. New technologies make it possible to obtain knowledge on the Web for free or at low cost. However, higher education has a monopoly on degrees and accreditation. This will hold up until employers lose faith in the value of those degrees. There is a precarious bubble; nevertheless, I do not think the bubble will burst by 2020.鈥�

鈥淭here are too many professors who will need to retire before higher education changes significantly. It’s not to say that they are not trying, but I think the conceptual change shift is too much to recognize. At some point, the changes technology has to offer increase at a speed that creates difficulties for most people.鈥�

鈥淣ot by 2020. The traditional universities will eventually be forced to move to these more innovative approaches, but it will take much longer for them to get there.鈥�

鈥淚nstead of recognizing the changes in technology and trying to come up with a new education system that can truly reap the benefits of such technology, the current system tries to merely add it on top of what is an antiquated system. Education all the way from bottom to top should be shifting to a more go-at-your-own-pace system to allow for those who are gifted to proceed quickly and those less-so to take it at a pace where they will still continue without being pushed through without the fundamentals.鈥�

Universities will adopt new pedagogical approaches while retaining traditional methods

Many survey respondents said they are expecting a future combining elements from both scenarios.

Mike Newton-Ward, social marketing consultant for the North Carolina Division of Public Health, wrote, 鈥淭he reality will fall somewhere in between the scenarios. I think there will still be in-person and on-campus attendance鈥攂ut driven by the students as much as by the universities. The courses I teach are online courses for both residential grad students and working professionals getting an advanced degree. While class members like the convenience of studying when and where they want through technology, there is still a strong desire to be able to meet in person, at least occasionally.鈥�

While advanced degrees may take more advantage of online delivery tools, traditional undergraduate programs will increasingly employ such hybrid approaches, said聽Steve Sawyer, professor and associate dean of research at Syracuse University. 鈥淢any students will combine location-based education with online and on-demand courses to account for their general education,鈥� he explained, 鈥渁s many of these classes are taught poorly and people get little of the potential value these topics might provide. Thus, education is blended, and course selection is also a decision about course delivery. Specialized courses will stay residential. This pressure is likely to lead to many colleges creating tuition swaps so that they can specialize in mass class delivery or in particular niche areas. The humanities, basic social sciences and general education, will be discounted to the point of being a commodity. For graduate education, and particularly professional graduate education, will have shifted to be more on-demand and online, with limited physical residencies and a huge variety of ways to offer courses.鈥�

Speaking to personal experiences with hybrid learning in her graduate coursework,聽Marcia Richards Suelzer, a senior writer and analyst at Wolters Kluwer, an international information provider, wrote, 鈥淲hen I began my master鈥檚 degree program, it was clear that there had been a dramatic shift in the process of higher education since I graduated from law school. Nearly all students take notes in class using a laptop. Our instructor’s PowerPoint lecture notes are posted in an online message board. Exams are nearly always taken over the computer at any time during a five-day period. All assignments are submitted online. (My university, like many, uses Moodle.) During lectures, students will Google additional information on the topic (for example, the latest statistics on video gaming addition) and often will purchase the e-book version of a resource suggested by the teacher. Between Google Books and other online libraries, it is possible for any student to do the type of high-level research that could only be done at the major universities a decade ago. I can sit in my living room at 2 a.m. and access both the latest research and classic works in my field.鈥�

“Many students will combine location-based education with online and on-demand courses to account for their general education, as many of these classes are taught poorly and people get little of the potential value these topics might provide. Thus, education is blended, and course selection is also a decision about course delivery. Specialized courses will stay residential. This pressure is likely to lead to many colleges creating tuition swaps so that they can specialize in mass class delivery or in particular niche areas. The humanities, basic social sciences and general education, will be discounted to the point of being a commodity. For graduate education, and particularly professional graduate education, will have shifted to be more on-demand and online, with limited physical residencies and a huge variety of ways to offer courses.”

Hybrid learning will also reshape the character of research libraries, said聽David Saer, foresight researcher for Fast Future, a consulting business based in London. 鈥淭he vast majority of elite universities, such as the Russell Group in the United Kingdom, whilst making the best use of technology to augment and support learning, will ultimately continue to rely on the traditional on-campus lecture model, for the sake of tradition as well as the value of communal learning and face-to-face contact with lecturers,鈥� he responded. 鈥淥ne of the biggest differences, already occurring, will be the redundancy of the traditional function of university libraries, as the majority of learning content migrates into an electronic format. Libraries will turn themselves much more into quiet study and communal learning spaces for students, making best use of the latest interactive whiteboard and conferencing technology to augment the learning and work experience. I believe there will always be a place for face-to-face tutorials and dusty bookcases, and they will, in fact, be seen as a mark of quality.聽 However, as the higher education market diversifies and lower-end or newer universities struggle to compete, I expect to see a greater utilisation of 鈥榟ybrid鈥� and entirely virtual classes or courses, in an effort to cut costs on the part of the universities as well as students, who cannot afford to study in the traditional manner.鈥�

Vocational skills will be blended into future hybrid environments, added聽Paul Jones, a clinical associate professor at the University of North Carolina-Chapel Hill. 鈥淭he biggest change will be between training and education,鈥� he predicted. 鈥淭hat is between meeting very specific learning goals and more abstract and creative work. Already we’ve seen that online asynchronous instruction works great for training people for specific tasks but less so for more complex tasks with no clear solutions. That said, more individual initiative in one’s own learning and education will be necessary鈥攁nd more experiential learning than just a classroom or even a computer conferencing situation. In short, more students will be getting their hands dirty鈥攊n a very good way.鈥�

John Smart, a professor of emerging technologies at the University of Advancing Technology and president and founder of the Acceleration Studies Foundation, seconded the argument: 鈥淟ook for some really great Online Internship Platforms to emerge in next ten years, affiliated with the main online jobs communities (Dice, Monster, LinkedIn, etc.). With Online Internships, you don’t have to schlep the students to their internships, just bring them periodically to the brick-and-mortar companies (or to meet other team members in person occasionally for virtual companies). Increasingly, companies will work with their interns remotely, and due to online’s low-marginal costs, they can work with them long enough (during three of the four college years, for example) to make the cost of training them worthwhile to employers. Again, expect most brick-and-mortar colleges to continue to graduate students who know little to nothing about the working world.鈥�

A selection of related remarks by anonymous respondents:

鈥淚ncreased accessibility to educational resources will result in new combinations of coursework and degree requirements.鈥�

鈥淭he professor no longer wastes valuable time assessing what his/her students have learned鈥攖hat is the job of the test grader, a program which examines each student’s submission for the percentage of correct answers to multiple choice questions and records the result on the online database.鈥�

鈥淗igher education will progress, leveraging technology to deliver more to students and in a way that may be adaptive to student’s learning styles and needs. There will still be on-campus, in-person classes, but technology will enable and facilitate interactions among different classes on different continents and across multiple disciplines. There will be less emphasis at the undergraduate level on specific 鈥榤ajors,鈥� and more on being prepared to master new or otherwise different fields of endeavors.鈥�

鈥淭here will be hybrid classes, but it’s not about a split between in-class and online. It’s more about experiential learning: in class and in the real world. Practicums, internships, and study abroad are growing as students realize the need to have such experiences to be competitive in the tight job market. These practical, in-the-world experiences are being augmented by online meetings and classes, tying together the learnings in the classroom and the learnings in the field.鈥�

鈥淥lder students will become a much larger proportion of the overall campus enrollment. Especially for these older students, courses will emphasize applied theory. By this time, some schools will be experimenting with modular classes, allowing students to select components of a class outline, rather than be required to undertake each element in order to successfully complete a specific class.鈥�

鈥淭he trend toward multi-channel hybrid college educational programs is already happening and will only increase due to expedience, cost savings, access to more students, and student demand. My hope is that we will use distance education as a good supplement to face-to-face educational programs, enriching the educational process, and not using new technologies to replace more traditional pedagogical methods.鈥�

Collaborative education featuring peer-to-peer learning will become a bigger reality and will challenge the lecture format

A number of survey respondents predicted that higher education鈥檚 long-standing delivery format鈥攆eaturing a solitary instructor, a lectern, a lecture hall, and the physical presence of students鈥攚ill likely be upended by 2020.

Professors cannot merely supplant their lectures to online video, noted聽Gina Maranto, co-director for ecosystem science and policy and coordinator of the graduate program in environmental science and policy at the University of Miami. 鈥淭he old pedagogical approaches cannot simply be grafted onto the new, online arena,鈥� she wrote. 鈥淔or example, I am currently taking the Stanford University AI course, which has drawn 130,000 or so students. I also have explored the MIT Open Course offerings, and have subjected myself to occasional online lectures. None of these experiences even begins to tap into the potential afforded by the Internet; instead, they graft the old 鈥榮tand-and-deliver鈥� pedagogy onto a new medium.鈥�

Marti Hearst, a professor at the University of California-Berkeley and member of advisory boards for major search engine companies and consultant to high-tech startups, said one advantage of video is to optimize classroom time. 鈥淭he idea of having students watch the video lecture and/or read the material at home and then work on problems or case studies together in the classroom with other students and a teacher is a powerful model,鈥� she explained. 鈥淪uch collaborations will increasingly take place with participants who are not geographically co-located. Major universities will continue to provide the lectures themselves, but less prominent colleges will most likely use others’ materials primarily. This also speaks to a trend in our culture generally favoring watching video and listening to audio over reading, and I think that trend will also continue growing in the university, albeit more slowly than in the rest of our society.鈥�

Marta Luc铆a Restrepo, an associate professor at the University of Bergen, sees that peer-to-peer learning will yield enhanced collaboration and inclusivity for students. 鈥淐lasses with no physical barriers will be a regular way to establish and maintain a more expansive and binding student-tutor relationship,鈥� she said. 鈥淢ore intercultural groups of students will work together on common projects and research. This will enliven the process of new-knowledge acquisition.鈥�

“The idea of having students watch the video lecture and/or read the material at home and then work on problems or case studies together in the classroom with other students and a teacher is a powerful model. Such collaborations will increasingly take place with participants who are not geographically co-located. Major universities will continue to provide the lectures themselves, but less prominent colleges will most likely use others’ materials primarily. This also speaks to a trend in our culture generally favoring watching video and listening to audio over reading, and I think that trend will also continue growing in the university, albeit more slowly than in the rest of our society.”

An anonymous respondent similarly noted, 鈥淲ith the new technological tools and new inventions, the world will become one big country, whereby everyone will be able to communicate together virtually. Definitely higher education will change drastically as it will move away from traditional lecturing. Learning will be based on students learning from each other with the existence of a coach.鈥�

The peer-to-peer method, with an instructor serving as mentor, will impact life beyond the classroom, predicted聽Lisa Mertz, associate professor of healing arts at City University of New York. 鈥淪tudents working together in teams, contributing to class artifacts, and assessing one another’s work could lead to a less stratified, more collective society where people will work together for the common good rather than individualistically for one’s own goals at the expense of others,鈥� she explained.

驰别迟听Christian Huitema, distinguished engineer at Microsoft and active leader in the Internet Engineering Task Force, pointed out that you don鈥檛 have to have a formal teacher-student relationship within an instructional setting to learn. 鈥淚f people have easy access to a great source of information, they will naturally gravitate towards it rather than towards a mediocre-but-nearby source,鈥� he pointed out. 鈥淚 already observe on-demand learning among many of my colleagues. When faced with a new problem, they will use the Internet to find summaries like Wikipedia, and then original sources from academic papers. It works. I have seen young engineers progress in a year from novice status in a field to being able to interact with researchers expertly on the matter. That 鈥榮elf-directed learning鈥� may or may not be intermediated by education professionals. There is definitely a value in coaching and guiding, but the traditional classroom is not necessarily the best setting for such coaching.鈥�

A selection of related remarks by anonymous respondents:

鈥淭here is no doubt in my mind that we will be co-developing modes of learning alongside students more than delivering pre-set learning approaches to them. In areas like mobile adoption, students are racing ahead. Even today there are professors who deliver the lectures online and reserve classroom time for higher value interaction, informed in part by algorithmic analysis of when comments and questions were appended to the video. The in-class experience will include much more peer-to-peer interaction and explanation.鈥�

鈥淭he old, 鈥榚xpert as the teacher鈥� model is well worn out. Helping faculty learn how to mentor, facilitate, and guide deeper learning on a much more individual level is key. Technology affords us the tools to potentially do this for larger numbers. If truth be told, those of us that benefited from those critical elements of guidance in our profession know it was only accessible to a chosen few who had the interpersonal skills, support, and drive to make connections with faculty who would then reciprocate.鈥�

鈥淲ith the new technological tools and new inventions, the world will become one big country, whereby everyone will be able to communicate together virtually. Higher education will change drastically as it will move away from traditional lecturing. Learning will be based on students learning from each other with the existence of a coach.鈥�

鈥溾�楥lasses鈥� will play smaller and smaller roles, with greater automation and guidance, supported by peer, or near-peer interactions at a more personal level.鈥�

鈥淧rofessors will need to adopt new technologies in such a way that the students become a more active part of the learning experience. More than teaching, professors will need to become an enabler of the learning experience of students.鈥�

鈥淲e are already used to getting information online. Lectures are inefficient. Good education, in the future, will use live people鈥攕tudents and faculty鈥攆or discussion, customization, and for challenging one another, not for simple information dissemination.鈥�

鈥淭he institutions that win in the long run are those that do not merely tack on technology to existing educational modes, but rather adopt entirely new ways of interacting with learners and enabling collaborative learning.鈥�

鈥淓xpertise about facts will not matter as much as expertise about ways to look at problems and solutions, which are harder to communicate than facts. We will increasingly see value in learning how others learn, more than what they learn.鈥�

Higher education lags in preparing young people for new
kinds of futures; they reallly must ‘learn how to learn’

Several experts warned that traditional institutions of higher education are not adequately preparing students for life after college.聽Miguel Alcaine, head of the International Telecommunication Union鈥檚 area office in Tegucigalpa, Honduras, noted, 鈥淎 big issue is the relevance of the education to the professional future of a person. Universities need to strengthen the causality between an education and a professional future, and given the nature of the economic recovery we have seen in the previous years, professionals might need to become much more entrepreneurial than in the past.鈥�

An anonymous survey participant observed, 鈥淏y the time someone completes a degree, much of the information he or she 鈥榣earned鈥� has changed or morphed; some is already outdated. The focus will be on on-going lifetime learning.鈥�

To that end, some say knowledge acquisition will no longer be restricted to traditional undergraduates. 鈥淏y 2020 we’ll be well on our way toward much greater informal learning at all ages,鈥� said聽Jerry Michalski, founder and president of Sociate and consultant for the Institute for the Future.

Jeffrey Alexander, senior science and technology policy analyst for the Center for Science, Technology & Economic Development at SRI International, noted, 鈥淭he implication is that there will be more value placed on 鈥榣ifelong learning鈥� and 鈥榥ontraditional鈥� higher education, both in the workplace and in personal development. While universities may become less relevant, higher education in general will be more important in the future economy.鈥�

Many survey respondents mentioned that a cultural shift to lifelong learning could leverage traditional and non-traditional resources, including emerging technologies.聽Richard Lowenberg, director and broadband planner for the 1st-Mile Institute, proposed: 鈥淭oday’s universities should grow to fulfill their original role as 鈥榗ommunities of learning鈥� and, in developing relationships with rural and urban lifelong networked learning, might become new 鈥榰niverse-cities.鈥� There is no university in the United States that is yet teaching/presenting an understanding of the evolving 鈥榠nformation environment鈥� within a whole systems ecological framework. Without such an understanding, the digital divide will widen, universities will be contentious and elitist, technology development will be overly stimulated by unsustainable consumerism, and our economic systems will continue to be referred to as 鈥榯he dismal science.鈥� Universities are critical microcosms and potential leaders for reconsideration of increased corporate and military support for education, especially as mediated by networked technologies and processes.鈥�

A selection of related remarks by anonymous respondents:

鈥淐ustom, lifelong delivery of training resources and information by universities will be key if we want to keep our position in a globally connected world. The downside will be again a gulf between those who are able to take advantage of these resources and those who cannot due to a widening income gap. The future competition among nations will be for living-wage jobs, and those governments that can motivate and support their communities to participate in lifelong learning will succeed.鈥�

鈥淥ur students are demanding that their education be more participative and relevant.鈥�

鈥淵ou have to teach people how to think and analyze. The data is only part of what we need as humans.鈥�

鈥淭here will be more of a transition away from content鈥攚hich anyone can Google鈥攖o learning how to be learners, more of a focus on digital literacies and collaboration, preparation for many careers during their lifetime. There will still be specialization for engineers, scientists, doctors, and so on, but that will be a small minority of the student population. Humanities will suffer.鈥�

鈥淓ducation will be a near-lifetime activity, more oriented toward practice and applications. As was pointed out recently in the field of mathematics, how many college graduates will actually have to solve a quadratic equation in the course of their careers?鈥�

Competency credentialing and certification, possibly allowing
a mix of work from multiple institutions, are one prospect

The slow pace of institutional progress often impedes higher education鈥檚 adaptation to the labor market, noted聽Paige Jaeger聽an adjunct instructor at the State University of New York-Albany. 鈥淏y the time universities get their programs planned, accredited, and approved, the industry has changed. Universities must learn to quickly adapt to the needs of the workforce, and in reality, Ivy walls are not quick to adapt,鈥� she wrote.

“Educational partnerships will make learning institutions look like multi-logo soccer uniforms, with Harvard-IBM classes or MIT-Apple seminars, as the demands of global competition ramp up the need to innovate and rapidly bring products and solutions to market.鈥澛�
________________________

“There are three principal benefits of traditional universities: acquiring knowledge and skills through coursework, acquiring a credential, and acquiring social networking skills and a new social network. Credentialing will be an economic and political negotiation, won’t it? Universities will expect to be paid for it, and may be tempted to hold on to residency requirements and the like, but will be threatened as the meaning of the credential comes under pressure from other increasingly digital, although also experiential, forms of assessing the skills and knowledge of a job candidate.”

Yet by 2020, some survey participants, including聽Anita Salem, human systems researcher at the Naval Postgraduate School, envision that universities will focus more on cultivating the hands-on professional skills necessary to get a job. 鈥淚 see higher education becoming more trade-school-like, with shorter times to graduation and more of an emphasis on 鈥榟ow to鈥� as opposed to theory,鈥� she said. 鈥淲e already see this in graduate schools where executive education programs are financially supporting and often supplanting other programs.鈥�

Seth Finkelstein, professional programmer and consultant and 2001 winner of a Pioneer of the Electronic Frontier Award from Electronic Frontier Foundation, agreed. 鈥淚t’s possible that universities will partially be replaced with some sort of more employment-focused vocational certification program (whether or not this is explicitly acknowledged),鈥� he predicted. 鈥淏ut that will be for social reasons, not technological ones.鈥�

Such programs may promote connections to industry, noted聽Barry Chudakov, visiting research fellow in the McLuhan Program in Culture and Technology at the University of Toronto.聽 鈥淓ducational partnerships will make learning institutions look like multi-logo soccer uniforms, with Harvard-IBM classes or MIT-Apple seminars, as the demands of global competition ramp up the need to innovate and rapidly bring products and solutions to market,鈥� he predicted.

An anonymous survey respondent wrote: 鈥淎s more universities, especially the public universities, invest in more partnerships with technology-oriented corporations, we will see an increase in interdisciplinary programs and centers that will entrain students to think outside the boundaries of the classical disciplines in preparation for problem solving and entrepreneurial thinking.鈥�

Some survey participants predicted that a heightened focus upon certification rather than degrees may metamorphose higher education by 2020.聽Jonathan Grudin, principal researcher at Microsoft, sketched out this prospect, writing, 鈥淭here are three principal benefits of traditional universities: acquiring knowledge and skills through coursework, acquiring a credential, and acquiring social networking skills and a new social network. Credentialing will be an economic and political negotiation, won’t it? Universities will expect to be paid for it, and may be tempted to hold on to residency requirements and the like, but will be threatened as the meaning of the credential comes under pressure from other increasingly digital, although also experiential, forms of assessing the skills and knowledge of a job candidate.鈥�

Some survey participants, such as聽Maureen Hilyard, development programme coordinator for the New Zealand High Commission, anticipate that students will assemble their own programs of study, choosing complementary courses from various online institutions. 鈥淎 hybrid approach offering more flexibility among the universities themselves would be helpful, allowing students to mix and match courses from different universities depending on what courses are available at the time,鈥� she wrote.

Others believe that the next incarnation of university credentials will rely upon gamification. Futurist and author聽Marcel Bullinga聽said, 鈥淭he new possibilities of and the new global market in education-at-a-distance will greatly shift the educational powers. Pupils鈥�can choose excellent education available via screen鈥攑rovided the economics of scale are turned into lower costs for students and not into bonuses for managers. Learning and graduating will be like a game: personalized, but in globally standardized modules.鈥�

Michel J. Menou, a visiting professor at the department of information studies at University College London, put the case for customization this way: 鈥淥ne may hope that at least marginally some segments of academia, if not entire universities, will move toward a more open system, allowing for independent learning tailored to the needs and cognition style of individuals, making effective use of distance and presence techniques.鈥�

A selection of related remarks by anonymous respondents:

鈥淯niversities, as well as high schools, will do more pre-assessment of learning to prevent redundancies and boredom for those students ready to move forward.鈥�

鈥淚 have been teaching online since 1996, and I know that students can learn in an online setting. Will 鈥榗ustomized outcomes鈥� become the norm? I’m still not certain how that might come to pass for most students. With movements like the Open Educational Resources University, we’ll see more assessment of prior learning and more mixing and matching of courses, etc., but I’m not sure how that will scale to thousands of students. It’s a problem that still needs solving.鈥�

鈥淭he shift to assessments and outcomes becoming more individualized will not necessarily be evidenced with the traditional undergraduate, however. I think these changes will be a result of an increasing number of non-traditional students (older adults looking to complete an undergraduate or graduate degree) working toward educational achievement.鈥�

鈥淲hat threatens this is that all Western countries are moving to rigid, assessment-based and prescriptive frameworks based on work roles and economic paradigms, so I’m not so sure about the second bit, i.e. the individually oriented and customised outcomes. Requirements for graduation will be based on dollars and industry-ordained benchmarks.鈥�

Institutional barriers may prevent customized education options

While six in 10 survey respondents said the most likely 2020 scenario is one of heightened innovation, many resisted the notion that 2020 will bring customized degree options.聽Sandra Braman, a professor at the University of Wisconsin-Milwaukee, and editor of the Information Policy Book Series for MIT Press, wrote, 鈥淭he one among the trends described here that may not be a part of the configuration towards which we are moving is evaluating graduation requirements on a customized basis. This is the least developed, most difficult and costly to achieve, and most likely to be questioned from the perspective of social needs as well as disciplinary expectations.鈥�

Standardization of degree requirements will likely persist by 2020, even though pedagogy may evolve, said Marjory S. Blumenthal, associate provost at Georgetown University. 鈥淐hanging requirements for graduation is a collective action problem,鈥� she explained, 鈥渟o while there may be differentiation among categories, within at least the top-tier categories of university, significant change is not likely. Assessment of learning, while a vexed topic at selective universities, will continue to evolve, and technology will facilitate the assimilation of new approaches, making it easier and more appealing for faculty who start out confident of their abilities to assess to adopt new techniques.鈥�

John Pike, director of GlobalSecurity.org and former director of cyberstrategy and other projects for the Federation of American Scientists, said, 鈥淎ttendance at elite schools is so focused on children retaining the caste and class position of their parents that it is hard to see a customized outcome for what must be a certification of uniformity, namely that the graduate can predictably and interchangeably perform sets of tasks within large complex organizations. And if the elite schools take this approach, the next tier down cannot be far behind. Schooling is not so much about subject mastery as it is about certifying the capacity to master subjects. And in technical specialties such as law or engineering, and even in these fields, there is a fixed body of knowledge that must be acquired, leaving little room for customized outcomes.鈥�

“Changing requirements for graduation is a collective action problem, so while there may be differentiation among categories, within at least the top-tier categories of university, significant change is not likely. Assessment of learning, while a vexed topic at selective universities, will continue to evolve, and technology will facilitate the assimilation of new approaches, making it easier and more appealing for faculty who start out confident of their abilities to assess to adopt new techniques.”

Daren C. Brabham, an assistant professor in the School of Journalism & Mass Communication at the University of North Carolina-Chapel Hill, wrote that such options could be politically charged, 鈥淐ustomized outcomes for graduation are highly unlikely,鈥� he wrote. 鈥淐ritics of higher education (think Tea Party) as a concept and as a state budget item will likely increase the standardization of learning outcomes, not atomize them.鈥�

Rob Scott, chief technology officer and intelligence liaison at Nokia, said, 鈥淚ndividualized outcomes, while a fad, will be deemed unreliable due to the lack (or legality) of quality evaluation techniques. Thus an MBA from Wharton or Harvard will still require much what it does today to complete, while undergrad and secondary education diplomas will encompass more of the shifting-sands requirements and outcomes.鈥�

An anonymous respondent said the vibrancy of a traditional liberal arts education may be lost by specializing, writing, 鈥淪hifting the emphasis to 鈥榗ustomized outcomes鈥� will lead to narrow-minded and less flexible students.鈥�

Some disciplines鈥攕uch as the creative arts鈥攎ay prove problematic, if not impossible, to adapt to the Web.聽Mark Callahan, artistic director for Ideas for Creative Exploration at the University of Georgia, shared his view that, 鈥淎s a fine arts studio instructor, I find it hard to imagine that there will ever be a 鈥榤ass adoption鈥� of teleconferencing and distance learning in higher education in my field, which depends so much on nuanced social interaction (peer review) and mentorship. A market for such offerings will continue to grow, but will never gain the legitimacy or networking benefits of face-to-face education.鈥�

Other fields are expected to possess qualities that demand standardized requirements. “In my profession,鈥� said聽Marcia Richards Suelzer, a senior writer and analyst at Wolters Kluwer, 鈥渋t’s doubtful there will ever be 鈥榗ustomized鈥� graduation outcomes because of the licensure requirements, but clearly the Internet makes it possible to design custom learning experiences.鈥�

Scalability emerged as another concern related to customization, as the start-up costs for traditional universities can be daunting. An anonymous respondent shared, 鈥淚t would be very difficult for a large university with 35,000 students to implement 鈥榬equirements for graduation will be significantly shifted to customized outcomes.鈥� This tends to be relevant for the top 10% of college-bound students. The other 90% are perfectly willing to follow the requirements as they are today.鈥�

Others disagreed鈥攅nvisioning a user-driven landscape of 鈥渄esigner degrees,鈥� in which students are encouraged to construct their own programs of study. An anonymous respondent wrote, 鈥淯niversities are realizing that if they don’t innovate, they can’t compete. With costs of education rising in an already weak economy, these customized courses are becoming all the more important, and colleges have already begun to respond. While traditional assessments of learning and the tradition of in-class lectures will never full fade away, I do think we will see a continued movement to more individualized and customized course loads designed for each student鈥檚 learning goals.鈥�

Alan Bachers, director of the Neurofeedback Foundation, pointed out, 鈥淭he era of super-specialized education is upon us. All learning will soon be online. Guided learning by talented professionals will be part of this revolution. Universities will have to repackage themselves when all knowledge is available free or by subscription. Skill practicing or gaining mastery by repetition will be the new 鈥榮chool,鈥� whether tying thousands of operating room sutures, flicking in a hockey goal, or the 10,000 repetitions required for mastery in some disciplines.鈥�

Karen Hilyard, an assistant professor of health communication at the University of Georgia College of Public Health, agreed. 鈥淭his is where the Internet can really excel: the provision of targeted, self-paced instruction and interaction,鈥� she explained. 鈥淚n an era of rising energy and fuel costs, it makes great sense to shift certain activities online; the exciting thing is that efficiency here does not demand a cookie-cutter approach, but rather makes individualized education more possible.鈥�

A selection of related remarks by anonymous respondents:

鈥淚 suspect that 鈥榗lasses鈥� will play smaller and smaller roles, with greater automation and guidance, supported by peer, or near-peer interactions at a more personal level. I am not confident we will see 鈥榗ustomized鈥� outcomes, since I doubt that the market for education-based competence will develop in ways that support linking greater diversity in capability to their potential applications by employers (we just don’t know enough about what specific skills are needed for future jobs).鈥�

鈥淪hifting the emphasis to 鈥榗ustomized outcomes鈥� will lead to narrow-minded and less flexible students.鈥�

鈥淪tandardized forms of assessment will remain in place. Individually oriented learning implies having a system that supports it as a practice and provides teachers with the resources they need to carry it out. We don鈥檛 have the ability to offer individual customized learning to each student, regardless of the platform. As our country invests less and less in education and standards decrease, this is unlikely to change.鈥�

鈥淲ill 鈥榗ustomized outcomes鈥� become the norm? I’m still not certain how that might come to pass for most students. With movements like the Open Educational Resources University, we’ll see more assessment of prior learning and more mixing and matching of courses, etc., but I’m not sure how that will scale to thousands of students. It’s a problem that still needs solving.鈥�

鈥淎 shift to customized outcomes runs counter to the entire idea of a liberal arts education, and faculty will not stand for that.鈥�

Some predict significant redefinition within higher education in a future packed with choices for knowledge acquisition

While most respondents to the survey depicted a future marked by incremental progress, some experts forwarded bold assessments for the state of higher education in 2020.

Bryan Alexander, senior fellow for the National Institute for Technology in Liberal Education (NITLE), envisioned that, 鈥淏y 2020 we will see: 1) A split between teaching and research faculty. Teaching faculty will largely be part-time, ill-paid, and expected to do no research. Research professors will teach little (perhaps the occasional grad student) and focus on grant-funded research. 2) Distance learning will be normative. A majority of students have taken at least one online class by age 16. The default for learning is online at this point. 3) Number of college campuses will dwindle. Those that survive will emphasize: face-to-face experiences; campus grounds (beauty, history, charm); charismatic teachers; a sense of tradition (meaning mid-20th century, but aiming for an older time).鈥�

An anonymous respondent predicted a new star system for elite faculty, writing, 鈥淭his phenomenon has the potential to make higher education more of a winner-takes-all profession. The most effective faculty (or the faculty who are most willing and able to effectively market themselves) will become 鈥榮uperstars,鈥� in demand for various sorts of lectures and workshops, both live and recorded, at their own institutions and at other institutions. This superstar status will be rewarded with ever-greater compensation. On the other end of the spectrum, the least effective faculty (or those least effective at marketing themselves) will find significantly less demand for their teaching services.鈥�

Patrick Tucker, deputy editor of The Futurist magazine and director of communications for the World Future Society, predicted a powerful instructional role for future faculty: 鈥淔uture information technology advances will influence education and higher education in the following ways: 鈥榁ocational training鈥� will lose its rotten stigma in the United States, and more kids will do core course work online and via teleconference and devote their in-person time to their apprenticeship. This will work better for everyone. Thanks, Internet! Lesson plans will have an IT component and an in-person component, and this will raise education outcomes significantly. Both of these components will be customized to individual students. Sons and daughters of privilege will continue to attend in-person classes at the nation’s top schools and will realize the attendant social rewards in doing so. The value of in-person schooling will decrease for everyone else, and most institutions will diversify their offerings and their business models. The future for teachers is still bright. Student performance rises when teachers can give more time to individual students. The medium for giving that attention is shifting away from schoolhouses toward online environments coupled with real-world working situations, but teacher insight and attention is still the critical factor to reaching better education outcomes.鈥�

Student services that support the educational mission will also largely concurrently evolve, some experts say.聽Cathy Cavanaugh, an associate professor of educational technology at the University of Florida, Gainesville, predicted, 鈥淗igher education will be much more personalized, with fewer educational experiences and credentials packaged in courses and degrees, and take place in a wide range of physical and virtual learning environments, signaling a return to forms of learning in performance contexts in apprenticeship models. Universities will join with workplaces and other organizations to assess learner entry levels and broker the experiences they need to reach a desired level of expertise. Universities will be assessment, counseling, library, and quality management centers that connect learners with digital and human instructors, many of whom work as consultants/contractors (almost troubadours).鈥�

Flexible education was featured in one anonymous respondent鈥檚 prediction: 鈥淚ndividuals will be able to 鈥榩ick-and-choose鈥� their educational paths from global sources. Unless there is a technological breakthrough that allows HD video via reading glasses-sized displays, there will be segmented consumption鈥攍arge-screen video at home and office for pleasure and learning and small-screen video for info updates. People will learn from video and audio, with less emphasis upon the written word. There will be a tendency to easily forget the past, even the recent past, and therefore repeat the mistakes previously made. Because the individual will be able to choose his or her educational path more fluidly, 鈥榗redentialing鈥� will become a major industry in education. It won鈥檛 necessarily be what you know and have experienced, but does your present knowledge have value, and have you proven capable of learning 鈥榦n the fly鈥�?鈥�

David Weinberger, senior researcher, Harvard University鈥檚 Berkman Center for Internet & Society and Harvard Library Innovation Lab, noted, 鈥淭he most rapid learners on the planet these days are software engineers. They’ve built an environment that facilitates incredibly fast learning. It’s characterized by the emergence of pragmatic truths via social filters, a culture of collaboration, and a sense that learning is a public act. I’m guessing that other fields will move in that direction.鈥�

Other survey participants portend that drastic changes will metamorphose the conception of the four-year institution by the decade鈥檚 end.聽Hakikur Rahman, chairman of the SchoolNet Foundation of Bangladesh, said in 2020 鈥淟earners will be able to learn when they want, what they want, and how they want. Educators will equip themselves to be able to compete in the world of a supply-and-demand chain of knowledge. Learning will not be limited by age or sex; it will not be discriminated by regions or religions; it will not be narrowed down due to culture or history. Learning will be like a homogenous fluid to elevate the knowledge content of each and every living human being on the planet.鈥�

Methodology

Respondents to the Future of the Internet V survey, fielded from August 28 to October 31, 2011, were asked to consider the future of the Internet-connected world between now and 2020. They were asked to assess eight different 鈥渢ension pairs鈥� 鈥� each pair offering two different scenarios that might emerge by 2020 with the same overall subject themes and opposite outcomes. They were asked to select the most likely choice between the two statements. The tension pairs and their alternative outcomes were constructed to reflect emerging debates about the impact of the Internet. The tension pair options distill statements made by pundits, scholars, and technology analysts in the popular and trade press about the likely evolution of the Internet. They were reviewed and edited by the Pew Internet Advisory Board.

Because the survey鈥檚 eight-question scenario set primarily tests attitudes about technology issues, a majority of the survey respondents are technology experts, commentators, researchers, or stakeholders in some regard. Survey participants were located in three ways. First, several thousand were identified in an extensive canvassing of scholarly, government, and business documents from the period 1990-1995 to see who had ventured predictions about the overall future impact of the Internet. Second, several hundred of them have participated in the first four surveys conducted by Pew Internet and 黑料不打烊, and they were re-contacted for this survey. Third, expert participants were selected due to their positions as stakeholders in the development of the Internet. Because this particular survey included a question about higher education, university administrators were invited by email to respond, as were participants in the 2011 EDUCAUSE and MobilityShifts: International Future of Learning conferences. The experts were invited to encourage people they know to also participate.

Why you won鈥檛 find many higher education administrators鈥� names in this report: Participants were allowed to remain anonymous. In general, across the entire eight-question 2012 survey set, about half of the expert responses were anonymous responses.

The respondents鈥� remarks reflect their personal positions on the issues and are not the positions of their employers, however their leadership roles in key organizations help identify them as experts. Following is a representative list of some of the institutions at which respondents work or have affiliations or previous work experience: Harvard University, MIT, Yale University, Georgetown University, Oxford Internet Institute, Princeton University, Carnegie-Mellon University, University of Pennsylvania, University of California-Berkeley, Columbia University, University of Southern California, Cornell University, University of North Carolina, Purdue University, Duke University, Syracuse University, New York University, Ohio University, Georgia Institute of Technology, Florida State University, University of Kentucky, University of Texas, University of Maryland, University of Kansas, University of Illinois, Boston College, Google, the World Bank, Microsoft. Cisco Systems, Yahoo, Intel, IBM, Hewlett-Packard, Ericsson Research, Nokia, O鈥橰eilly Media, Verizon Communications, Institute for the Future, Federal Communications Commission, World Wide Web Consortium, National Geographic Society, Association of Internet Researchers, Internet2, Internet Society, Institute for the Future, and the Santa Fe Institute.
While many respondents are at the pinnacle of Internet leadership, some of the survey respondents are 鈥渨orking in the trenches鈥� of building the web. Most of the people in this latter segment of responders came to the survey by invitation because they are on the email list of the Pew Internet & American Life Project, they responded to notices about the survey on social media sites or they were invited by the expert invitees. They are not necessarily opinion leaders for their industries or well-known futurists, but it is striking how much their views are distributed in ways that parallel those who are celebrated in the technology field.

While a wide range of opinion from experts, organizations, and interested institutions was sought, this survey should not be taken as a representative canvassing of Internet experts. By design, this survey was an 鈥渙pt in,鈥� self-selecting effort. That process does not yield a random, representative sample. The quantitative results are based on a non-random online sample of 1,021 Internet experts and other Internet users, recruited by email invitation, Twitter, Google+, or Facebook. Since the data are based on a non-random sample, a margin of error cannot be computed, and results are not projectable to any population other than the respondents in this sample.

When asked about their primary workplace, 40% of the survey participants identified themselves as a research scientist or as employed by a college or university; 12% said they were employed by a company whose focus is on information technology; 11% said they work at a non-profit organization; 8% said they work at a consulting business, 10% said they work at a company that uses information technology extensively; 5 percent noted they work for a government agency; 2% said they work for a publication or media company.

When asked about their 鈥減rimary area of Internet interest,鈥� 15% identified themselves as research scientists; 11% said they were futurists or consultants; 11% said they were entrepreneurs or business leaders; 11% as authors, editors or journalists; 10% as technology developers or administrators; 6% as advocates or activist users; 5% as legislators, politicians or lawyers; 3% as pioneers or originators; and 28% specified their primary area of interest as 鈥渙ther.鈥� A number of higher education leaders were invited to participate in this survey and many of them are likely in that group. The set of identifying terms in this demographic question was established in the Imagining the Internet Center鈥檚 initial study of predictions

Since the data are based on a non-random sample, a margin of error cannot be computed, and the results are not projectable to any population other than the people participating in this sample. The study is a “snapshot” capture of people’s opinions today about what might take place tomorrow knowing what is known now. This helps illuminate issues and concerns and raises the need to address them.

Survey participants were asked to choose one of two provided scenarios and then explain that choice. Respondents were invited to explain their answers and it is their narrative elaborations that provide the core of our reports. This is the language used for this particular tension pair:

PLEASE ELABORATE: What will universities look like in 2020? Explain your choice and share your view of any implications for the future of universities. What are the positives, negatives, and shades of grey in the likely future you anticipate?聽

While 60% chose the statement indicating higher education will be quite different from today by 2020, many who chose that view observed that is their hope more than their prediction and a significant number of the survey participants said the true outcome will be a combination of both scenarios. The survey questions are written to generate detailed written responses that indicate current attitudes about potential future opportunities and challenges, not to arrive a highly reliable statistical outcome.

39% agreed with the statement:

“In 2020, higher education will not be much different from the way it is today. While people will be accessing more resources in classrooms through the use of large screens, teleconferencing, and personal wireless smart devices, most universities will mostly require in-person, on-campus attendance of students most of the time at courses featuring a lot of traditional lectures. Most universities’ assessment of learning and their requirements for graduation will be about the same as they are now.”

60% agreed with the statement:

“By 2020, higher education will be quite different from the way it is today. There will be mass adoption of teleconferencing and distance learning to leverage expert resources. Significant numbers of learning activities will move to individualized, just-in-time learning approaches. There will be a transition to “hybrid” classes that combine online learning components with less-frequent on-campus, in-person class meetings. Most universities’ assessment of learning will take into account more individually-oriented outcomes and capacities that are relevant to subject mastery. Requirements for graduation will be significantly shifted to customized outcomes.”

1% did not respond

>>聽Click here to return to the 2012 Future of the Internet survey home page

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A selection of quote excerpts from the thousands of predictions about higher education and the Internet by 2020:

鈥淭he technology will allow for more individualized, passion-based learning by the student, greater access to master teaching, and more opportunities for students to connect to others鈥攎entors, peers, sources鈥攆or enhanced learning experiences.鈥� 鈥撀�Charlie Firestone, executive director, Communications and Society program at the Aspen Institute

鈥淭he universities that survive will do so mainly by becoming highly adaptive鈥�The most interesting shifts in post-secondary education may happen outside of universities, or at least on the periphery of traditional universities. There may be universities that remain focused on the traditional lecture and test, but there will be less demand for them.鈥� 鈥撀�Alex Halavais, associate professor at Quinnipiac University and vice president of the Association of Internet Researchers

鈥淯nder current and foreseeable economic conditions, traditional classroom instruction will become decreasingly viable financially. As high-speed networks become more widely accessible tele-education and hybrid instruction will become more widely employed.鈥� 鈥撀�Mike Liebhold, senior researcher and distinguished fellow at The Institute for the Future

鈥淭he change driver will not be demand or technology. It will be economics and a diminishing pool of applicants.鈥� 鈥撀�Rebecca Bernstein, digital strategist for the University at Buffalo-The State University of New York

鈥淲ill there still be universities? Likely, but not certain鈥�[there is] the idea that our current educational system, start to end, is built for an industrial era, churning out students like widgets who are taught to churn out widgets themselves. That is a world where there is one right answer: We spew it from a lectern; we expect it to be spewed back in a test. That kind of education does not produce the innovators.鈥� 鈥撀燡eff Jarvis, director of the Tow-Knight Center for Entrepreneurial Journalism at the City University of New York Graduate School of Journalism

鈥淭he very concept of what a university is, what academia is, what adult learning is, all of these are changing profoundly.鈥� 鈥�聽P.F. Anderson, emerging technologies librarian at the University of Michigan-Ann Arbor

鈥淭he era of super-specialized education is upon us. All learning will soon be online. Guided learning by talented professionals will be part of this revolution. Universities will have to repackage themselves when all knowledge is available free or by subscription. Skill practicing or gaining mastery by repetition will be the new 鈥榮chool,鈥� whether tying thousands of operating room sutures, flicking in a hockey goal, or the 10,000 repetitions required for mastery in some disciplines.鈥� 鈥撀燗lan Bachers, director of the Neurofeedback Foundation

鈥淟esson plans will have an IT component and an in-person component, and this will raise education outcomes significantly. Both of these components will be customized to individual students. Sons and daughters of privilege will continue to attend in-person classes at the nation’s top schools and will realize the attendant social rewards in doing so. The value of in-person schooling will decrease for everyone else, and most institutions will diversify their offerings and their business models.鈥� 鈥�聽Patrick Tucker, deputy editor of The Futurist magazine and director of communications for the World Future Society

鈥淭raditional face-to-face higher education will become a privilege of a few, and there will be demand for global standardization of some fields of education which also will lower the level in many cases.鈥� 鈥撀�Tapio Varis, professor emeritus at the University of Tampere and principal research associate with the UN Educational, Scientific, and Cultural Organization

鈥淭he requirement for people to meet face-to-face for effective teaching and learning will diminish. Some institutions will focus on facilitating virtual environments and may lose any physical aspect. Other institutions will focus on the most high-value face-to-face interactions, such as group discussions and labs, and will shed commodity teaching activities like large lectures.鈥� 鈥撀�Peter Pinch, production manager at MIT OpenCourseWare and former director of technology for WGBH, a public media company

鈥淲hile education is being, and has been already, profoundly influenced by technologies, nevertheless it is a deeply social and political institution in our cultures. Universities are not just portals where students access learning, they are places in which people develop as social beings, in some quite specifically institutional ways. Therefore technology will change the way learning occurs and the way it is assessed, and it definitely means there is more blending of learning activities on- and offline, but it will not鈥攆or the majority鈥攃hange the fundamental locatedness of university education.鈥� 鈥�聽Matthew Allen, professor of Internet Studies, Curtin University, Perth, Australia, and past president of the Association of Internet Researchers

鈥淗igher education will not change very fast, although it should. But what’s at stake has nothing to do with the amount of technology being used. What’s at stake has to do with the fact that universities are not structured to provide the skills that are needed for a rapidly changing labor, creative force.鈥� 鈥撀燿anah boyd, a senior researcher at Microsoft Research鈥淏y 2020 we will see: 1) A split between teaching and research faculty. Teaching faculty will largely be part-time, ill-paid, and expected to do no research. Research professors will teach little (perhaps the occasional grad student) and focus on grant-funded research. 2) Distance learning will be normative. A majority of students have taken at least one online class by age 16. The default for learning is online at this point. 3) Number of college campuses will dwindle. Those that survive will emphasize: face-to-face experiences; campus grounds (beauty, history, charm); charismatic teachers; a sense of tradition.鈥� –聽Bryan Alexander, senior fellow at the National Institute for Technology in Liberal Education

鈥淭eachers and textbook companies will resist鈥攁nd even now are resisting鈥攎odern technology that could be helping students. When I see iPads and Kindles in every student’s backpack instead of fifty pounds worth of textbooks, I’ll know there has been a change. When I see every campus completely and speedily wired鈥攐r providing wireless鈥攆or the Internet, I’ll know things have changed鈥�I just don’t think it will happen by 2020. Maybe 2050.鈥� 鈥�聽Mark J. Franklin, director of computing services and software engineering for the Thayer School of Engineering at Dartmouth College

鈥淚nertia is powerful, and taking the long view is hard. By 2020 not much will have changed.鈥� 鈥撀�Steve Jones, distinguished professor of communication at the University of Illinois-Chicago and a founding leader of the Association of Internet Researchers

鈥淢any powerful existing institutions will try to stay in the dark ages, however since higher education is funded by student choice鈥攚ith money following the student鈥攊t is likely that both private and public universities will expand their use of technology and diminish their dependence on everything being based on 鈥榮eat time.鈥欌�澛犫�撀�Ed Lyell, professor at Adams State College, consultant for using telecommunications to improve school effectiveness through the creation of 21st-century learning communities

鈥淭he educational system is largely broken. It’s too focused on the result of getting a degree rather than teaching people how to learn: how to digest huge amounts of information, craft a cogent argument in favor of or against a topic, and how to think for oneself. Individuals learn differently, and we are starting to finally have the technology to embrace that instead of catering to the lowest common denominator.鈥� 鈥�聽Wesley George, principal engineer for the Advanced Technology Group at Time Warner Cable

鈥淛ust-in-Time learning is a very important phenomenon that will have a big role to play in the future鈥�Universities should, and I hope will, focus more on 鈥榟ow to learn鈥� rather than simply 鈥榣earning.鈥欌�� 鈥撀燞al Varian, chief economist at Google鈥淲e’ve got to move to much more individual, hyperlinked learning experiences. At the same time, modeling good behavior and good thinking style remains something useful that teachers do for students鈥�I’m hopeful that we’ll find a way of educating that inculcates the values a true liberal arts education was supposed to support鈥攍ifelong learning, lifelong foolishness (hymn to Stuart Brand), and lifelong awe.鈥� 鈥撀�Susan Crawford, a professor at Harvard University鈥檚 Kennedy School of Government who previously served as President Obama’s Special Assistant for Science, Technology, and Innovation Policy

鈥淭he聽key challenge of the next five years鈥擨 say 鈥榯he鈥� because of the importance of education for the entire global labor force and the importance of reducing its crushing costs鈥攚ill be developing ways of integrating distance learning with social networking. I am confident this challenge will be met.鈥澛犫�撀�Fred Hapgood, technology author and consultant

鈥淗igher education is one of the most resistant social institutions ever created. Many of the innovations you mention are under way in universities around the globe, but it will take a long time before significant numbers of students in colleges and universities will have these advantages.鈥� 鈥�聽Hugh F. Cline, adjunct professor of sociology and education at Columbia University

鈥淩esearch has provided us much information on how people learn and what approaches to education are best to produce critical-thinking, lifelong-learning graduates. Yet, we continue to describe as 鈥榠nnovative鈥� the different techniques and approaches that we’ve known about for much longer than ten years. Technology now provides new and exciting ways to incorporate these approaches into the classroom, but our education system structure is too mired in historical lecture and 鈥榖rain dump鈥� methodology.鈥� 鈥撀燤ary Starry, assistant professor at the College of Pharmacy of the University of Iowa

鈥淐hange in higher education, as they say, is like turning an aircraft carrier. In eight or nine years we will continue to see incremental changes, but not the more radical transformations described.鈥澛犫��聽Richard Holeton, director of academic computing services at Stanford University Libraries

鈥淭he future is a hybrid of both of the approaches. No one can disagree that higher education needs鈥攏o, requires鈥攁 complete rethink. Our current toolsets and thinking are over 400 years old and give little regard to the changes in society, resources, or access, which facilitate both greater specialization and broader access than at any time in the previous two centuries.鈥澛犫��聽Richard D. Titus, seed-funding venture capitalist at his own fund, Octavian Ventures

鈥淢any institutions, particularly large state institutions, will have shifted [by 2020] to competency-driven credentialing, which may not require traditional class work at all, but rather the demonstration of competency.鈥� 鈥撀�Rick Holmgren, chief information officer at Allegheny College

鈥淚deally, people will learn to educate themselves with teachers acting as mentors and guides.”聽鈥�聽Bob Frankston, computing pioneer and co-developer and marketer of VisiCalc

鈥淭he deflection point for the more fundamental change will occur when universities no longer grant degrees, but rather certify knowledge and skill levels, in much more finite ways as your scenario envisions. Major university brands will offer such certificates based on their standards for certifying various competencies that employers will be identifying for their new hires.鈥澛犫�撀�Morley Winograd, co-author of Millennial Momentum: How a New Generation is Remaking America

The following comments are from respondents who chose to remain anonymous:

鈥淭he 鈥榰niversity鈥� has not changed substantially since its founding in about 800 AD or so. Other than adding books, electricity, and women, it is still primarily an older person 鈥榣ecturing鈥� to a set of younger ones鈥�There will be both a large number of largely traditional universities and an ever-expanding range of alternatives in both technology and organizational form.鈥�

鈥淭he age of brick-and-mortar dinosaur schools is about to burst鈥攁nother bubble ready to pop. The price is too high; it’s grossly inflated and the return on investment isn’t there. Online learning will be in the ascendant. There will be more international interactions; I believe we will see somewhat of a return to a Socratic model of single sage to self-selecting student group, but instead of the Acropolis, the site will be the Internet, and the students will be from everywhere.鈥�

鈥淯niversities are awfully slow to adapt. And why should they? At present they have a lucrative monopoly. In what other industry do you see such runaway price increases? They鈥檒l ride that for as long as they can and only change when on the cusp of irrelevance.鈥�

鈥淪everal forces will impact this: the general overall increase in the levels of education globally, the developing world using Web and cell technology to jump over intermediate technologies, the high cost of face-to-face instruction, the improvement of AI as a factor in individualizing education, the passing of the Baby Boomers as educators in the system, the demand for Millennials and beyond for relevant learning models, China will develop a leading learning format, first to educate its population and then expand it to teach the world.鈥�

鈥淭echnology is no substitute for traditional education. 鈥榁ir bonus dicendi peritus鈥� or ‘the good man who can speak well’ will not be brought about by techno-based thinking.鈥�

鈥淔rom the 1960s book聽The Peter Principle, the system exists to perpetuate itself. Regrettably large universities lack the nimbleness to be able to adapt to rapidly changing realities. The system of higher education (as someone who has spent the last 20 years at major universities) is already broken, but instead of changing to make a university education more relevant, we herd students into larger and larger lectures and ask them to regurgitate esoteric facts.鈥�

鈥淚 suspect that 鈥榗lasses鈥� will play smaller and smaller roles, with greater automation and guidance, supported by peer, or near-peer interactions at a more personal level.鈥�

鈥淚t will be a cost-containment approach that results in a degraded higher-learning experience for all but the most privileged students.鈥�

鈥淭hose from higher socio-economic status groups will continue to have the benefits of 鈥榠n-person鈥� education, furthering the gap between the upper and lower classes. Society will be many decades undoing this experiment.鈥�

鈥淭he most effective faculty (or the faculty who are most willing and able to effectively market themselves) will become 鈥榮uperstars,鈥� in demand for various sorts of lectures and workshops, both live and recorded, at their own institutions and at other institutions. This superstar status will be rewarded with ever-greater compensation. On the other end of the spectrum, the least effective faculty (or those least effective at marketing themselves) will find significantly less demand for their teaching services.鈥�
Because the individual will be able to choose his or her educational path more fluidly, 鈥榗redentialing鈥� will become a major industry in education. It won鈥檛 necessarily be what you know and have experienced, but does your present knowledge have value, and have you proven capable of learning 鈥榦n the fly鈥�?鈥�

鈥淚 expect a huge movement towards knowledge-management tools that enhance the learning practice and focus on each individual path while maintaining engagement at a social level. This could make the learning experience tailored to each individual, and at the same time aggregate responses and perceptions from a large group of students in order to direct toward specific learning goals.鈥�

鈥淯niversities will continue their transition to hybrid classes using online learning components and occasional in-person meetings, while smaller colleges will both adopt online capabilities and technologies to promote access to remote resources while maintaining a focus on in-person, on-campus attendance of seminars and (some) lectures. The length of the learning period (the traditional four-year degree) may change as a result of the focus on combined learning, with integration of more off-site activities with the traditional scholastic setting.鈥�

鈥淗ybrid classes will proliferate, and the pace of change will be fairly dramatic, accelerating rapidly four to five years from now. We already see greater flexibility in program requirements and different 鈥榰nofficial鈥� trends towards individually oriented outcomes. The current system is broken. Both students and societies will be intensifying their demands for relevance, and this will drive rapid and unexpected changes.鈥�

鈥淯niversities will instead have to focus on the higher levels of Bloom鈥檚 Taxonomy of application and evaluation, and the learning part will be delivered online.鈥�

鈥淐ompetition for shrinking numbers of undergraduates, threadbare budgets, and access to cheaper technologies that exploit the possibilities of Web 3.0 will combine to revolutionize higher education. Hive models can be masterfully run by talented faculty who join the ranks without the perception of boundaries such as PowerPoint.鈥濃�淚nstructors are finding that they can reach a broader audience in a more efficient manner through the use of technology. The learners are changing the way they choose to obtain their education.鈥�

鈥淩ight now, student and teacher have access to the same information. That needs to be exploited to turn the teaching/learning paradigm upside down. That should happen by 2020.鈥�

鈥淐ustom, lifelong delivery of training resources and information by universities will be key if we want to keep our position in a globally connected world. The downside will be again a gulf between those who are able to take advantage of these resources and those who cannot due to a widening income gap. The future competition among nations will be for living-wage jobs, and those governments that can motivate and support their communities to participate in lifelong learning will succeed.鈥�

鈥淥ur students are demanding that their education be more participative and relevant.鈥�

鈥淵ou have to teach people how to think and analyze. The data is only part of what we need as humans.鈥濃�淭here will be more of a transition away from content鈥攚hich anyone can Google鈥攖o learning how to be learners, more of a focus on digital literacies and collaboration, preparation for many careers during their lifetime. There will still be specialization for engineers, scientists, doctors, and so on, but that will be a small minority of the student population. Humanities will suffer.鈥�

鈥淓ducation will be a near-lifetime activity, more oriented toward practice and applications. As was pointed out recently in the field of mathematics, how many college graduates will actually have to solve a quadratic equation in the course of their careers?鈥�

鈥淭here is no doubt in my mind that we will be co-developing modes of learning alongside students more than delivering pre-set learning approaches to them. In areas like mobile adoption, students are racing ahead. Even today there are professors who deliver the lectures online and reserve classroom time for higher value interaction, informed in part by algorithmic analysis of when comments and questions were appended to the video. The in-class experience will include much more peer-to-peer interaction and explanation.鈥�

鈥淭he old, 鈥榚xpert as the teacher鈥� model is well worn out. Helping faculty learn how to mentor, facilitate, and guide deeper learning on a much more individual level is key. Technology affords us the tools to potentially do this for larger numbers. If truth be told, those of us that benefited from those critical elements of guidance in our profession know it was only accessible to a chosen few who had the interpersonal skills, support, and drive to make connections with faculty who would then reciprocate.鈥�

鈥淲ith the new technological tools and new inventions, the world will become one big country, whereby everyone will be able to communicate together virtually. Higher education will change drastically as it will move away from traditional lecturing. Learning will be based on students learning from each other with the existence of a coach.鈥濃�溾�楥lasses鈥� will play smaller and smaller roles, with greater automation and guidance, supported by peer, or near-peer interactions at a more personal level.鈥�

鈥淧rofessors will need to adopt new technologies in such a way that the students become a more active part of the learning experience. More than teaching, professors will need to become an enabler of the learning experience of students.鈥濃�淲e are already used to getting information online. Lectures are inefficient. Good education, in the future, will use live people鈥攕tudents and faculty鈥攆or discussion, customization, and for challenging one another, not for simple information dissemination.鈥�

鈥淭he institutions that win in the long run are those that do not merely tack on technology to existing educational modes, but rather adopt entirely new ways of interacting with learners and enabling collaborative learning.鈥濃�淓xpertise about facts will not matter as much as expertise about ways to look at problems and solutions, which are harder to communicate than facts. We will increasingly see value in learning how others learn, more than what they learn.鈥�

鈥淚ncreased accessibility to educational resources will result in new combinations of coursework and degree requirements.鈥�

鈥淭he professor no longer wastes valuable time assessing what his/her students have learned鈥攖hat is the job of the test grader, a program which examines each student’s submission for the percentage of correct answers to multiple choice questions and records the result on the online database.鈥�

鈥淗igher education will progress, leveraging technology to deliver more to students and in a way that may be adaptive to student’s learning styles and needs. There will still be on-campus, in-person classes, but technology will enable and facilitate interactions among different classes on different continents and across multiple disciplines. There will be less emphasis at the undergraduate level on specific 鈥榤ajors,鈥� and more on being prepared to master new or otherwise different fields of endeavors.鈥�

鈥淭here will be hybrid classes, but it’s not about a split between in-class and online. It’s more about experiential learning: in class and in the real world. Practicums, internships, and study abroad are growing as students realize the need to have such experiences to be competitive in the tight job market. These practical, in-the-world experiences are being augmented by online meetings and classes, tying together the learnings in the classroom and the learnings in the field.鈥濃�淥lder students will become a much larger proportion of the overall campus enrollment. Especially for these older students, courses will emphasize applied theory. By this time, some schools will be experimenting with modular classes, allowing students to select components of a class outline, rather than be required to undertake each element in order to successfully complete a specific class.鈥�

鈥淭he trend toward multi-channel hybrid college educational programs is already happening and will only increase due to expedience, cost savings, access to more students, and student demand. My hope is that we will use distance education as a good supplement to face-to-face educational programs, enriching the educational process, and not using new technologies to replace more traditional pedagogical methods.鈥�

鈥淚t is likely that a significant bubble is building. Tuition is rising too fast, and higher education is on a path to pricing itself out of the market. Already, the earning potential of some degrees in the liberal arts does not justify the costs, particularly in light of crushing student loan debt. In the face of increasing use of Web-based instruction, universities continue to build physical buildings; it seems donors are less impressed with having a website named for them than a chemistry building or art gallery. New technologies make it possible to obtain knowledge on the Web for free or at low cost. However, higher education has a monopoly on degrees and accreditation. This will hold up until employers lose faith in the value of those degrees. There is a precarious bubble; nevertheless, I do not think the bubble will burst by 2020.鈥�

鈥淭here are too many professors who will need to retire before higher education changes significantly. It’s not to say that they are not trying, but I think the conceptual change shift is too much to recognize. At some point, the changes technology has to offer increase at a speed that creates difficulties for most people.鈥�

鈥淣ot by 2020. The traditional universities will eventually be forced to move to these more innovative approaches, but it will take much longer for them to get there.鈥�

鈥淚nstead of recognizing the changes in technology and trying to come up with a new education system that can truly reap the benefits of such technology, the current system tries to merely add it on top of what is an antiquated system. Education all the way from bottom to top should be shifting to a more go-at-your-own-pace system to allow for those who are gifted to proceed quickly and those less-so to take it at a pace where they will still continue without being pushed through without the fundamentals.鈥�